After redeeming a game it won't show up in Xbox One

Discus and support After redeeming a game it won't show up in Xbox One in XBoX Games and Apps to solve the problem; Just redeemed "Just Dance® Unlimited - 1 Year (global)", but I can't see it on my Xbox One X - I can't download or install it. On Microsoft site in my... Discussion in 'XBoX Games and Apps' started by scorpas Dami, Feb 6, 2023.

  1. scorpas Dami
    scorpas Dami Guest

    After redeeming a game it won't show up in Xbox One


    Just redeemed "Just Dance® Unlimited - 1 Year (global)", but I can't see it on my Xbox One X - I can't download or install it.
    On Microsoft site in my Orders history it is shown as redeemed, but if I click on the game title, it opens Xbox.com store, and then it says I still need to buy it? (while with any other game it says "You own this"). Why so?

    :)
     
    scorpas Dami, Feb 6, 2023
    #1
  2. John P_14 Win User

    After redeeming a game it won't show up in Xbox One

    Yes, it works both on the disc and digital versions of Just Dance 2020.
  3. scorpas Dami Win User

    After redeeming a game it won't show up in Xbox One

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    Just a friendly reminder, Just Dance Unlimited 1 - Year is an online streaming service that grants you access to a catalog of more than 700 tracks playable via Just Dance 2022, and more than 400 tracks playable via Just Dance 2021, Just Dance 2020, and Just Dance 2019, for the duration of your subscription. Not compatible with Just Dance 2023 Edition, Just Dance 2016, Just Dance 2017, or Just Dance 2018. In other words, it's just content for the game and as per the Store page, it says there that "This content requires a game (sold separately)."

    You may confirm it at https://www.xbox.com/games/store/just-dance-unl....
    Okey, thank You for the quick answer.
    So for example, if I buy a blu-ray version of "Just Dance 2020", then I will be able to use Just Dance® Unlimited? Or I need to buy a digital version of the game?
  4. John P_14 Win User

    After redeeming a game it won't show up in Xbox One

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    Just a friendly reminder, Just Dance Unlimited 1 - Year is an online streaming service that grants you access to a catalog of more than 700 tracks playable via Just Dance 2022, and more than 400 tracks playable via Just Dance 2021, Just Dance 2020, and Just Dance 2019, for the duration of your subscription. Not compatible with Just Dance 2023 Edition, Just Dance 2016, Just Dance 2017, or Just Dance 2018. In other words, it's just content for the game and as per the Store page, it says there that "This content requires a game (sold separately)."

    You may confirm it at https://www.xbox.com/games/store/just-dance-unl....
  5. CaptainPoo36 Win User

    Warthog not showing up in DLC

    Im having the same exact problem but with Gears of war 4 promotional. I redeemed the item online but it won't show up on my xbox one
  6. johndog Win User

    Still waiting for Alan Wake + add-ons promo codes, after redeeming code for Quantum Break

    I posted from the same account in which I redeemed the code. Redeemed codes don't seem to show up on account.microsoft.com. Certainly purchases from non-Microsoft retailers won't show up there.

    I bought the code after the game was released. The code was sold advertising that Alan Wake came with the game, and that Alan Wake codes would be sent later. The description made no mention of pre-order.
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After redeeming a game it won't show up in Xbox One

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