After installed the Xbox Game Pass in PC, my PS4 controller will freeze randomly

You have to.address it with the software that you are using

I'm.guessing ds4win

Otherwise what happens is it is treated as a gamepad and with no extra functions

This is because ps4 controllers don't use direct input but steams input or third party software

Hi AIRHO,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are experience the PS4 Controller freeze randomly while playing Xbox games. Let us check on this together so you will get back to gaming.

To properly isolate your concern, we will be asking some questions. Please provide details/information for us to give more accurate resolution for you.

May we know what kind of game did you play when you experience freeze of the controller?

May we know if this happens recently?

Did you already update your controller?

Are you having issues with the downloaded games?

Please check here for known issues that might related to your concern.

Xbox Status

Known Issues for Game Launches

Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Thanks for your response, AIRHO.

Sorry to hear about that. Would you mind sharing this concern to our Team Xbox? Please indicate what app is not working fine with your Controller so they can check the specs of it to be consider this to work smoothly in the future.

Kindly check here for the guide - Provide feedback to Team Xbox, you may choose at any convenient way for you to send this feedback.

Stay safe always. If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

Kind regards,

Happens after installed XBox Game Pass.

I deleted the xbox game pass my controller works normally as "XVD Devices" don't add/remove anymore.

Any methods to block the XVD devices add/remove themselves?

Ps4 uses gamepad drivers unless you use third party software fyi but not direct.x 11 drivers

This is because sony didn't write drivers for Windows

Only steam.and.ds4win wrote them