After I updated my Xbox Series controller it no longer connects via bluetooth

Yes, I updated the controller using the xbox accessories app on my PC. Before I updated the controller my PC was able to find my controller via Bluetooth but asked for password and couldn't connect. Once I updated the controller it was no longer detectable by my PC via Bluetooth. I have reverted the update but this has had no effect so I have updated it again and still nothing.

I'm running into this issue too. I can pair my series 2 controller with my PC via bluetooth and it works fine. However, as soon as I use the usb cable and plug it into my PC, like if I wanted to charge it while playing, it works fine. Unfortunately if I
then unplug from the USB cable, the controller no longer pairs via Bluetooth. I have to forget the device in Windows bluetooth settings, then re-pair it like it's the first time I've ever done it.

It's like by connecting via USB resets the controllers memory of connecting via bluetooth or something. Quite annoying.

I also agree, we should be able to configure the controller wirelessly somehow. Whether it be via some new dongle thing or preferably via bluetooth.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

If your Xbox Series controller no longer connects to Bluetooth after an update, you can try the following troubleshooting steps:

1. Restart your controller and console: Restarting your controller and console can sometimes resolve the issue. Turn off your controller and your Xbox Series console, then restart them.

2. Re-pair your controller with your console: Use the Xbox Accessories app to reconnect your controller to your console. To do so, go to "Settings" > "Devices & accessories" > "Xbox Wireless Controller" > "Pair," and then follow the on-screen instructions to finish the pairing process.

3. Try a different device: If you have another device to which you can connect your controller, such as a PC or mobile device, connect to it to see if the problem is with your console or your controller.

You can also try following the steps on this link; https://support.xbox.com/help/hardware-network/... to revert your controller's firmware.

Hi,

I’m Killing Skids

The Answer Is Yes as Long As it has Bluetooth or wireless connection

Hi,

That's not quite right. Apologies for quoting you.

The Xbox 360 controller uses a proprietary wireless technology, it's not Bluetooth and the old adaptors won't work with a modern controller like the Xbox One or Series X|S controllers.

Unlike Xbox 360 wireless controllers, Xbox One and Series controllers can also be connected via USB cable. Old Xbox One controllers use Micro USB, Series Controllers are USB C.

To use an Xbox One/ Series controller via wireless on a PC and get basic functionality, all you need to do is connect the controller via Bluetooth. If your PC doesn't have Bluetooth then you'll need to buy a Bluetooth USB dongle, they're very cheap, less than $10. I'm from the UK and I connect my Series X controller to my PC via BT dongle I purchased from Amazon for about £5.

For extra wireless features you'll need the Xbox One Wireless Adaptor for Windows 10. Unfortunately, the official Microsoft branded adaptors are now quite rare.

Hi,

I recently bought a new laptop and a new xbox one controller.

The Xbox One is connected via bluetooth, I've updated the xbox one controller using a USB C cable on the xbox accessories app.

However when I unplug the USB cable, the controller (still connected to the PC via bluetooth) does not work i.e. it is still connected and the bluetooth is recognised but when I try play a game (ubisoft ghost recon breakpoint), although the analogue sticks work, the other buttons (A,X,Y,B) do not work.

After the newest driver update for the controllers, I'm having issues too, I can only get it to work if I use the USB as well, The controller shows "connected" and shows the battery life etc, But no longer opens Game bar, Hopefully someone can report this to Microsoft.