After ejecting Blu-Ray disc, screen goes blue while Xbox is on/Cannot use

Nope, none of those solutions are even close to this issue Mister Mascot.

This is some kind of new software bug, because it wasn't an issue up until the other day.

I can put in any game disc (Xbox 360 if backwards compatible) or Xbox One and they play just fine.

I've put in about 4 or 5 different Blu-Ray movies and they play just fine,

but if I put in any DVD movie, and these are all movies that I've played successfully before this week,

the Blu-Ray app loads (blue screen) and then everything goes black.

From here the console refuses to respond to any commands sent from the controller, including pressing the xbox button to go to the home screen. In short, once the screen goes black, the console is locked up unless you physically get up and press the disc
eject button. Once the DVD comes out, everything returns to normal.

Hi,

There are two lasers in the Xbox One console Blu-ray drive. The red laser reads DVD discs, with Xbox 360 games using DVD as their storage medium. While the Blue laser is used to read Blu-ray discs. It's a little disingenuous to call these drives 'disc readers'.

This why your Xbox One disc games work, but 360 and DVD movies do not.

Unfortunately this issue can't be fixed by the user, you'll need a repair.

1. When setting up my Kinect I'm noticing a few random white pixels sometimes and also a fine dark line going through the middle of the screen (when looking at yourself with the Kinect)

I didn't notice this. does it show when you go to the kinect settings and do what kinect sees?

2.I put in a blu ray and it didn't read, I took the blu ray out and put it back in then it worked fine. Couldn't get it to do it again. Plus the only game I have at the mo is fifa which is a digital download so I can only do this with films.

3. While blu ray was playing I was messing around in the menu dashboard while it was still playing and noticed a few jumps here and there sometimes.

4. I've been silly enough to let the blue blu ray screen pop up when loading and then quickly eject the disc for it to come out this isn't a blu ray disc.

How many bluray's have you tested... if just one this could be a disk. I would recommend trying with another disc and/or if a friend has an xbox one, try a game of his, or try your disc over there. That will at least tell you
if your console may need servicing.

You’re welcome and thank you for the update. With the error code that please follow the steps below from Xbox Support:

“To resolve this problem, eject the disc and restart the Xbox One console:

Eject the Blu-ray Disc from the console.

1. From Xbox Home, with Blu-ray in the big application tile, move the focus to the Blu-ray tile, and then press the Menu button on your controller.

2. Select Quit. If "Quit" is not available, the app is already closed.

3.Press the Xbox button to open the guide.

4. Select Profile & system > Power > Restart console > Restart.

5. After the console restarts, reinsert the Blu-ray Disc.”

You’re welcome and thank you for the update. With the error code that please follow the steps below from Xbox Support:

“To resolve this problem, eject the disc and restart the Xbox One console:

Eject the Blu-ray Disc from the console.

1. From Xbox Home, with Blu-ray in the big application tile, move the focus to the Blu-ray tile, and then press the Menu button on your controller.

2. Select Quit. If "Quit" is not available, the app is already closed.

3.Press the Xbox button to open the guide.

4. Select Profile & system > Power > Restart console > Restart.

5. After the console restarts, reinsert the Blu-ray Disc.”