After adding a payment method, unable to sign into Xbox

Discus and support After adding a payment method, unable to sign into Xbox in XBoX on Consoles to solve the problem; Trying to set up my son's new Xbox One. Followed all the steps, including adding a payment method on billing.Microsoft.com. Instructions said that it... Discussion in 'XBoX on Consoles' started by FellMusician99, Jan 8, 2018.

  1. FellMusician99
    FellMusician99 Guest

    After adding a payment method, unable to sign into Xbox


    Trying to set up my son's new Xbox One. Followed all the steps, including adding a payment method on billing.Microsoft.com. Instructions said that it would ask me to sign in again after adding the card. Did that successfully. But it continually sends me
    back to the sign in screen after the Privacy Agreement screen and the notice about third-party apps. What am I doing wrong? Do I have to wait for my card to be charged before I can move forward? If so, how long will that take?

    :)
     
    FellMusician99, Jan 8, 2018
    #1
  2. Urantian01
    Urantian01 Guest
    XOne "Use a different way to pay" problem

    Go to billing.Microsoft.com, pull up your account, remove you payment methods, then re-ad your payment methods.

    Profit.(for Microsoft)
     
    Urantian01, Jan 8, 2018
    #2
  3. Mister Gwyther
    Mister Gwyther Guest
    can't buy gold 12 month membership

    Hey there Zenkei! I understand you are having trouble purchasing on your account. Can you try removing and adding the payment method again, or try a different payment method entirely? Are you unable to purchase anything, or just LIVE Gold subscriptions?
    Please let us know, thanks!
     
    Mister Gwyther, Jan 8, 2018
    #3
  4. Avl2180 Win User

    Claiming free Xbox 360 Games via gold

    Ive tried both and it both says I don’t have a payment method. On website it just has a loading sign so it won’t work at all when i try adding payment. And my xbox controller has drift so unable to do it on my xbox
  5. Francia J. Win User

    Has anyone had a problem trying to purchase points for Gambino only to have Microsoft state there is an issue and try again?

  6. Xinjecti0n Win User

    adding payment method

    Hey,

    First off, that 1$ was never taken from your creditcard. It's a purchase test to see if your creditcard is good to go. The money never leaves your bank, it just gets into a 'locked stage' for a maximum of 72 hrs (Up to the bank).

    I'd say try to add the creditcard through the console instead, it is required that you have your full billing address entered etc. Good luck!
  7. Greatdrift Win User

    Adding a payment method

    It seems like your account has a billing lock or violation. Try visiting
    here     and then you may need to contact support via phone and speak with them.
  8. Jacyintha Win User

    adding a payment method

    Have you called support and had them try to add the cards?
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After adding a payment method, unable to sign into Xbox

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