After 2 years my credits are still not added to my account :(

Hello Tipex,

Your deposit is failing since you do not have a Microsoft Billable Account for your region (NLD). Since you only have a USD based Microsoft Billable Account, it is not possible for us to deposit from your Rewards Account into your Microsoft Account, since
we cannot deposit EUR into a USD only account. You will have to create a Microsoft Billable Account for your region before we can attempt a deposit. This is mentioned in our FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

you can still do that yes

remeber the account purchasing the plan is the master

any credit on the sub accounts will be added at 2to 1

meaning you need to have at least 2 months to be added as credit

It downloaded successfully but unfortunately didn't correct the problem. The problem happened shortly after I put a one-year prepaid card over my existing membership. My account was set to auto-renew by credit card in April. Maybe adding the pre-paid card,
even though my account had yet to expire, somehow reset my tenure? Is that a possibility?

Hi,

my son registered to xbox, and added my card, months years ago he sold xbox, unsuscribed from his account but Microsoft still withdraw the monthly credit from my card..

also someone wrote me from microsoft from az emil that can not be replied to.. what a help is it??

My other account was silver 4 years and it shows at 5 after adding it to my gold family plan