Advice: MS sent me a faulty Xbox that is now out of warranty

Yeah man, sucks. Part of me feels a little screwed over. It seems the only reason I now have to pay to have this thing looked at is because I don't have enough time to play the thing as often as I'd like. A faulty console is a faulty console, but I get
that from their POV warranties are there to protect their business.

A warranty is for a specific period of time does not matter use or non-use of the item. Yes it can be frustrating to try to count on something that fails when you need it.

Actually Depending on where you live the minimum warranty for the console is 1 year (this is the case in N. American market) I believe in some countries in Europe they have longer warranties. But I know for a fact in the N. American market the consoles have
a 1 year warranty. MS does offer an extended warranty at time of purchase this normally has to be purchased through their website or you have to take the console to a local MS store (not many around) within like the first 30 days I believe or if I know some
retailers do sale extended warranties on electronics like that too.

The only time that you have a 90 day warranty on a console is if you sent it in for repair and paid for the repair then the console would have a 90 day warranty on it.

If your console was sent in under warranty for a repair you would still have the rest of the original warranty left if it was greater then 90 days.

ALL accessories (controllers, Headsets, etc...) have a 90 day warranty on them Yes even the elite controllers have 90 day warranties on them.

Far as I'm aware any repairs or replacements under warranty are only guaranteed for 90 days I think max - this has been the case for a good while as it's how it was when I got the ring of death a decade or so ago now. It's standard practice & generally
isn't an issue unless a secondary fault appears.

Hey, thanks for your reply

I must admit, I'm hugely disappointed about this. I only just bought the Game Pass Ultimate and was looking forward to finally getting some free time to play the thing...and now this. I'm not going to start any games whilst my Xbox is deleting save progress,
and I'm certainly not paying the ridiculous charge to send back what was ANOTHER faulty Scorpio. I'm sick of playing this game with them. To date I've owned 8 Xbox consoles and only 2 of them functioned properly.

Gutted, but I'm not going to continue to plough money into an ecosystem that I can't take full advantage of.

Actually Depending on where you live the minimum warranty for the console is 1 year (this is the case in N. American market) I believe in some countries in Europe they have longer warranties. But I know for a fact in the N. American market the consoles have
a 1 year warranty. MS does offer an extended warranty at time of purchase this normally has to be purchased through their website or you have to take the console to a local MS store (not many around) within like the first 30 days I believe or if I know some
retailers do sale extended warranties on electronics like that too.

The only time that you have a 90 day warranty on a console is if you sent it in for repair and paid for the repair then the console would have a 90 day warranty on it.

If your console was sent in under warranty for a repair you would still have the rest of the original warranty left if it was greater then 90 days.

ALL accessories (controllers, Headsets, etc...) have a 90 day warranty on them Yes even the elite controllers have 90 day warranties on them.

I'm based in the UK but I'm pretty sure that we have the same warranty terms as our American friends. But yeah, I sent my first Xbox One X back to them when it was within the warranty period. They straight up sent me a new Project Scorpio, which was awesome
of them. But that makes it all the more disheartening to discover that this one has the same issues.

One thing to note, I only noticed these issues after a pretty big update. And I believe that by that time the new console was already out of warranty. I'm just speculating at this point because I can't actually pinpoint when the console started displaying these
issues, but at first they were localised to Red Dead 2.

All in all I'm just gutted. I'm not going to buy another Xbox. Sucks because I loved the E3 show, hence why I bought Game Pass Ultimate.

(And if people are wondering why I would buy GPU when I knew I had a faulty Xbox, I actually believed that the issues were with Red Dead 2, not the Xbox itself. I only discovered that the Xbox was to blame when I tried to play Arkham Asylum this afternoon and
discovered that I'd lost 5 hours worth of gameplay).