advertising in the Microsoft solitaire

Greetings JanGraham1,

Sorry to hear about the advertising issues. Let me see if I can help!

The Microsoft Casual Gaming team is very interested to see if something is happening. Normally advertisements are based on your personal advertising ID and are tailor made to your experience. If these are popping up outside of that then we will investigate further.

Please submit a request to our team at the Casual Game Studios here and explain in a bit more detail what is going on. The team will look into it further and see if something might be happening.

Thank you for taking the time to let us know about this and for helping us keep that space safe. Hope this helps and happy gaming.

Was the game that had the advertisement Microsoft Solitaire Collection, or was it just titled Klondike? If the game was just Klondike, then that has nothing to do with Microsoft/Xbox. Only Microsoft Solitaire Collection does. You can also report the game on the Microsoft Store page under Additional Information by selecting Report This Product.

I've done that many times. No change. Microsoft Solitaire Collection works fine. Advertisements are playing. I've no idea what else to do.

Hello did you check and make sure that its not a subscriptions that you have to buy yearly?

**Windows 10 comes with the Microsoft Solitaire Collection, a solitaire game
that requires you to watch 30-second-long full-screen video advertisements to keep playing. Ad-free solitaire costs $1.49 per month or
$9.99 per year. That’s $20 per year if you want both ad-free solitaire and ad-free minesweeper.
But there’s a better way.**

Hello WildTurkey2454,

Thank you for posting on the Xbox forums. We understand that you payed for a premium subscription for Microsoft Solitaire Collection, but you are still receiving advertisements. We recommend making sure that

Windows 10 is up to date. Also, you can try signing out of the application and signing back in. We have

a Facebook page for Microsoft Solitaire users so that they may receive support for Microsoft Solitaire Collection. We suggest posting about this issue on the Facebook page. Be sure to let us know the results!