Advanced exchange service available

Afraid not.

The advanced exchange doesn't work like that.

What they do is take the price of the console from your bank account ( a placeholder) & send you a replacement console which will be the same type of console you are sending in for repair.

You then have a certain amount of time to send of your broken console & once they receive it & inspect it they then refund the money.

If you want a xbox one x then you would need to buy one separately.

Did anyone receive a service fee of $15 for the advance exchange ?

My day one Xbox One console had an issue with grinding non Blu-ray specific discs. I had to get the console replaced unfortunately. I was able to get an Advanced Exchange of the console so I was never without a system luckily.

So if you absolutely need to send teh system in for repair/replacement. Ask about the Advanced Exchange option to see if it's available to you. I'll provide more information about the Advanced Exchange Program below.

16. ADDITIONAL TERMS FOR ADVANCE EXCHANGE PROGRAM

In certain countries, Microsoft offers an Advance Exchange Program, under which you can receive a device prior to shipping back your device to Microsoft for service, with certain conditions. If you want to participate in the Advanced Exchange program, Microsoft
will send you a replacement Microsoft Device (the “Advance Exchange Product”) before you send your Microsoft Device to us, under the following conditions:

• Your Microsoft Device must comply with the terms of the warranty, guarantee or extended service contract;
  
• Your Microsoft Device will not qualify for this program if, after we receive it, there is evidence of physical or liquid damage, abuse, etc. or other exclusions from your Microsoft Device’s warranty, guarantee or extended service contract;
• The Advance Exchange Product will be shipped to you in a box that includes a prepaid shipping label; and
  
• You must use the prepaid shipping label to return the Microsoft Device for which you received an Advanced Exchange Product and are requesting Service. You will need to return your original Microsoft Device in the same box within 14 days of receiving the
  replacement Advanced Exchange Product.
• To guarantee that the original Microsoft Device is returned, we will need to take your credit card number. YOUR CREDIT CARD WILL NOT BE CHARGED, provided you return the original Microsoft Device (with the serial number you have provided to us) within 14
  days of receiving the Advanced Exchange Product.
• A nominal fee may appear on your card from Microsoft, verifying that funds are available in your account (the nominal fee will be refunded); this is not a charge. You will be charged the replacement and handling fee equal to the current MSRP of the device
  or accessory, if: (1) we do not receive the original Microsoft Device back within 14 days from the date you took delivery of the replacement device as indicated by the carrier’s tracking system; (2) the device is not under warranty; and/or (3) the device is
  excluded from warranty or service (has physical damage, for example).

If you have any questions, please contact support at
http://support.microsoft.com

Well you could return to your retailer for a exchange or call support up to ask for a repair at a service centre or even a advanced exchange.

The Advanced Exchange is a great option. When you receive your replacement console, you will want to immediately pack up your broken console and return it ASAP, following the instructions included in the replacement package.

You would be charged the price of a console IF Microsoft does not receive your broken console within the specified time-frame. Unless you tampered with your console, you won't have any issues. In the event they determine you have tampered with the console,
and thus voided the warranty, they would simply return your defective machine, and expect you to return the replacement they sent you. My guess is that you have not tampered with the console, so no worries.