Adult , Xbox says not old enough to see content (on xbox)

Charlie ch1ck · Oct 20, 2018

I am an adult and my xbox has started saying I am not old enough to view content?

Has there been a recent update , there is a notification pop uo for new avatars and the game information page has changed (store and gold etc)

Thanks

:)

DUCKspace2 · Oct 20, 2018

Trying to get a custom gamer pic

I'm trying to put a custom gamer picture but it says I'm not old enough but I am an adult and the owner of the Xbox

aleck0 97 · Oct 21, 2018

Streaming on Twitch

It says i need to be an adult. Im 17 is that not old enough?

{Parity} · Oct 21, 2018

Contact support directly for assistance with the account. Contact Us | Xbox Support

M3tal Daz3 · Oct 21, 2018

It is important to understand that the age with which you have registered your xbox account has nothing to do with your actual age, if you have registered an account under 18+ of age that is considered under age from the service

Charlie ch1ck · Oct 21, 2018

My age is set correctly and has worked fine for years but recently after what seems like an update(?) has started saying I am not old so

1) Has there been a recent update to xbox one

2) Why has this just started

Thanks

Gamingboy177 (Sam) · Nov 3, 2018

There has been a recent update, have you checked your account permissions?

Gamingboy177 (Sam)

There has been a recent update, have you checked your account permissions?

{Parity}

Contact support directly for assistance with the account. https://support.xbox.com/contact-us

Charlie ch1ck

My age is set correctly and has worked fine for years but recently after what seems like an update(?) has started saying I am not old so

1) Has there been a recent update to xbox one

2) Why has this just started

Thanks

M3tal Daz3

It is important to understand that the age with which you have registered your xbox account has nothing to do with your actual age, if you have registered an account under 18+ of age that is considered under age from the service

Elohmn

NORE, the problem is not Adult Content being displayed over an Adult Profile. A simple solution is to set up a Child's Account on your Xbox 360 and Filter the appropriate Content in which you see fit.

Simple answer, an Adult Profile means Adult Content will be available. Child Profile is per the parents request.

Adult , Xbox says not old enough to see content (on xbox)