Adult daughter needs to be removed from my family group - but she's not there

Thank you. Fortunately my daughter was able to remove herself.

Best Regards,

Bill

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Geri M, recommends the following steps for a solution.

It sounds like you are having trouble removing a child from a family group and at the same time you as the organizer.

Let us check this together and resolve it to help your concern.

To remove a child from a family group, you must:

Click Manage my child's profile information and find your family member.

Select Remove consent for this child's account.

Return to the family group.

Click More options below the family member you want to remove from your family group.

Select Remove from family group > Remove.

Only family group organizers can remove family members. Leave the family group or remove members - Microsoft Support.

Information source (credits):
https://answers.microsoft.com/thread/236c76f7-8cfb-4499-9b6f-676d1238f279

Best regards,
Marvina.

my daughters account was upgraded to adult when she turned 18 and is now removed from parental controls, my other daughter turns 18 next week and I have had the notification to upgrade the account to adult and then ill be able to remove from the family too. this is in he UK though where being 18 is classed as an adult.

Hi! i went to that first link and tried to remove him to re-add him but it says the following :

You can't remove ***** from the family group

Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for Dylan can remove this family member. Ask the family organiser who granted Dylan consent to remove Dylan from the family group.

the daft thing about that is im the person it my email i have to sign in i put him on it

That does not work. It says

"Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for Adam can remove this family member. Ask the family organiser who granted Adam consent to remove Adam from the family group."

However, that is me and my email address. I've logged out again and logged back in and it makes no difference. I even tried the "reclaim the adult account" - it goes straight back to my login.