Adult account problem

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly validate if your birthdate is set up correctly via https://account.microsoft.com/profile.

If it's set up incorrectly, you may need to wait for your account to mature naturally.

Same problem here. I'm a adult with a adult account. And everything in privacy settings is set to allow.

1. Create another microsoft account and xbox account
2. Add the account with the problem as a child to the family
3. Change the setting from the "Adult" account
4. Then remove the "adult" account from the family

Worked for me atleast.

The account restrictions have no bearing on this problem. The problem persists with any setting, including wide-open adult accounts.

Try this!!!'

1. Create another microsoft account and xbox account
2. Add the account with the problem as a child to the family
3. Change the setting from the "Adult" account
4. Then remove the "adult" account from the family

Worked for me atleast.