Ads for daily jigsaw puzzles

ScreamingLake64 · Jul 8, 2017

I have seen that when you try to download a daily jigsaw puzzle the app closes, but it only happens when the adds start to play, so the problem are the ads not the app. Can someone at Microsft Xbox check on this, please?

:)

MidlifeMoney316 · Jul 8, 2017

Ongoing hassles using Jigsaw on Win 10 Desktop PC

Jigsaw daily challenges keep losing record of completed challenges!

As others have posted, freezing. Often ads start up again for no apparent reason

I have a started "classic jigsaw" puzzle that I can't clear, either to complete or delete, whole desktop app has to be closed & that puzzle avoided.

PlumpNickel5917 · Jul 8, 2017

daily challenge

For the past three days the daily challenge for Microsoft Jigsaw Puzzles will not down load the third puzzle. Why?

Mister Beep · Jul 10, 2017

Hey there,

Sorry to hear about the ad issues in Jigsaw! Please try the troubleshooting steps on this page HERE and let us know if
it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

Let us know how it goes!

Mister Beep

Hey there,

Sorry to hear about the ad issues in Jigsaw! Please try the troubleshooting steps on this page HERE and let us know if
it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

Let us know how it goes!

ottevangers

I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?

Northern Lass

You can purchase puzzle packs with the in game currency, have you purchased all the puzzle packs available?

There is a new jigsaw pack added every month.

Also have you tried the custom puzzle mode where you can create a jigsaw using one of your own photos?

Jomari Arc

Hi,

A corrupted data may cause your game not to downloading properly. Here are steps on how to reset Windows Store to clear store cache:

1. Press Windows key + X on your keyboard.

2. Click on Command prompt (Admin).

3. Type wsreset.exe, and then hit Enter.

4. Restart your computer and reinstall the games.

Let us know how it turns out.

jpr768

I've deleted the app and redownloaded it and now it work well.

Ads for daily jigsaw puzzles