ADMINS. CONCERNING ISSUES

Sparticus19 · Sep 9, 2019

I am a single parent and this is the only time I get to relax and play games and i see the service is down, SINCE 1pm!! This is unacceptable. You guys need to do something about this. Why, as a multi BILLION dollar company, is this problem been going
on for 8+ hours?? I read about your compensation policy, but this is A FRIDAY NIGHT, AT 9:30pm and its been going ALL DAY. You OWE YOUR CUSTOMERS compensation or something.. unless you don't give a damn.

:)

DrifterX22

Using Xbox One offline

To use your Xbox One without being prompted to connect to Xbox Live, set it to offline. While offline, your Xbox won't connect to any networks.

If you’re offline due to an outage of your home network, ISP, or Xbox Live, we recommend not setting your Xbox to offline. Although you’ll be offline either way, leaving your Xbox set to online lets it automatically reconnect to Xbox Live as soon as possible.

Note

You must be online when you
set up Xbox One for the first time. Without an internet connection, you can’t finish setup. After your Xbox has updated and you’ve added your profile, you can go offline.

When your Xbox is offline you can:

Watch TV (though you need to be online for OneGuide listings)
Sign in to your profile (if you've signed in online before)
Change console settings (except for profile and family settings; content controls remain in place while offline)
Play games (provided you've set this as your home Xbox or have a game disc)
Save game clips and screenshots
Earn achievements (however, there's limited offline space for game captures and achievements, so you should go online every so often to sync them)

Activities your Xbox must be online for include:

Playing games and apps that require the internet
Syncing game progress and playing saved games from a different Xbox
Using social features like friends, messages, and parties
Shopping for games, add-ons, movies, and so on
Updating games, apps, and your Xbox console

Set your Xbox to offline

Press the Xbox button
to open the guide.
Select System > Settings.
Choose Network.
Select Network settings > Go offline.

To go back online, repeat the first three steps, and in step 4 choose
Go online.

If your Xbox is online but you can't sign in to Xbox Live, try the
Xbox One Network Connection Error Solution.

Allebas

I am sorry your unable to play at this time. Hopefully this issue will get resolved soon. You can check for updates regarding this matter here https://support.xbox.com/en-US/xbox-live-status or
follow @XboxSupport on Twitter for updates. Again sorry about this.

Sparticus19

Hopefully... you can't even give us a time frame? Ugh.. unacceptable

RottenRoadKill

Here is a solution. Let us sign in offline and access or games so we can play when your crap service is down.

DrifterX22

It is terrible timing for an issue and very frustrating for many users. Please be patient and know that people are working to resolve this as quickly as possible.

ADMINS. CONCERNING ISSUES