Additional Network Ports for Multiplayer Gaming: Xbox one design lab controller issues

Check this link for a possible solution: https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

Here are a couple of links that should help:

1.
Design Labs FAQ

2.
Xbox Design Lab and Xbox Design Lab controller help

If you continue to have issues with the DL controller I would suggest setting up a repair order if it's still under warranty.

Hello
albagaga93!

Thanks for reaching out to Xbox forums support.

I understand that you're having disconnecting issues with you Design Labs controller.

It sounds like you've already tried some of the trouble shooting steps that I was going to suggest.

The fact that only your Design Labs controller is having issues and not your other controllers rules out the possibility

of it being a wireless interference problem. Here are a couple of links that should help:

1.
Design Labs FAQ

2.
Xbox Design Lab and Xbox Design Lab controller help

If you continue to have issues with the DL controller I would suggest setting up a repair order if it's still under warranty.

It will take a little while because the fact that it is a custom Design Labs controller like you mentioned, so the sooner you send it off,

the better.

I hope this helped! Good luck and happy gaming!

Felix

Xbox forums

The warranty for Design Lab controllers is 120 days (6 months). You can use this article (Xbox Design Lab and Xbox
Design Lab controller help) for any troubleshooting you need for your controller. If you do need servicing for your controller, you can set it up at https://support.microsoft.com/devices.

Hi,

The warranty for Design Lab controllers is 120 days (6 months). You can use this article (Xbox Design Lab and Xbox Design Lab controller
help) for any troubleshooting you need for your controller. If you do need servicing for your controller, you can set it up at https://support.microsoft.com/devices.