Additional Network Ports for Multiplayer Gaming: Additional authentication

TheEpicMan360 · Aug 16, 2018

Additional Network Ports for Multiplayer Gaming: Additional authentication
Hey there Linkscommando!

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

:)

Shefriendzoned · Aug 16, 2018

Additional Network Ports for Multiplayer Gaming: Additional authentication needed as if alternate mac

Hey man, try this. Hope this helps!

If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

while trying to connect to your network, give the following steps a try:

1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

you will now need to get the MAC address (physical address) of the PC

3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

try connecting to your wireless network again.

GR33N X RAY · Aug 16, 2018

Additional Network Ports for Multiplayer Gaming: Gears 4 Ports?

Additional Network Ports for Multiplayer Gaming: Gears 4 Ports?
Is there any additional ports for Gears of War 4?

M3tal Daz3 · Aug 16, 2018

Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page,
where you had to authenticate your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

Since that has to be only once, you might have forgotten about it.

If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.

timmyturner1 · Aug 17, 2018

xbox staff needs to stop defending itself with some random story...

this error occured on the 15th of august at 2 pm in the afternoon since then it has not been able to connect back to internet / xbox live

says my password is wrong and to try again .. on any internet wifi i select none will work .

this is all happening to people at the same time

they arent even giving any information about it when we know its clearly their faults

and if they try to demand we all pay 150 $ to fix our wifi connect on the xbox which their update obviously did something to in the last 24 hours to 48 hours since this started on the 15th of august

linkscommando · Nov 14, 2018

How do you fix the problem

XBF Esteban R · Nov 5, 2018

Hey there Linkscommando!

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

XBF Esteban R

Hey there Linkscommando!

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

Shefriendzoned

Hey man, try this. Hope this helps!

If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

while trying to connect to your network, give the following steps a try:

1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

you will now need to get the MAC address (physical address) of the PC

3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

try connecting to your wireless network again.

fusy22

https://support.xbox.com/en-HK/xbox-one/networking/connectivity-wizards/000-Mumbai-wizard-QA

It’s a bit of a pain if you don’t know what you’re doing but it’s simple enough 👍

Jaymo1978

Hi I Rundis33! The official list of Xbox One ports is:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
UDP Port 3544 (UDP)
UDP Port 4500 (UDP)

I would also strongly suggest forwarding UDP and TCP ports 3075 and 3076, as these are used by a number of multiplayer games (especially Activision games like Call of Duty.) If you don't forward those, although your Xbox itself will have an Open NAT, when
you go to the multiplayer menu in-game, you will see a message saying your NAT is Moderate until you forward those developer-specific ports.

Though too many to list here, each game may have its own port that needs to be forwarded - I know EA games like Titanfall and Battlefront have ports listed, though I have had success with Open NAT by only using the Titanfall ports and NOT the Battlefront
ports - it results in a conflict, somehow, which slows down the entire system.

Likewise, Ubisoft's The Crew has a specific port which needs to be forwarded - if you have a Moderate NAT in-game, there is a button to press which tells you what to check to make sure you have the right port. I had this happen to me, forwarded the port
suggested by the game, and my NAT was immediately Open in-game.

So, unfortunately it's not a strict black-and-white answer, but the ports listed above will give you the start that you need! You'll have to play it by ear from there if you have issues with specific games. Hope this helps!

DesertStrider

Hello,

Are you able to post a screenshot of the port configuration screen?

Also please make sure you have the correct Protocol for each port!

They are as follow:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
Port 3544 (UDP)
Port 4500 (UDP)

Additional Network Ports for Multiplayer Gaming: Additional authentication