Additional Network Ports for Multiplayer Gaming: Additional authentication needed as if ...

smoothkilz · Apr 29, 2017

Additional Network Ports for Multiplayer Gaming: Additional authentication needed as if alternate mac
Hey man, try this. Hope this helps!

If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

while trying to connect to your network, give the following steps a try:

1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

you will now need to get the MAC address (physical address) of the PC

3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

try connecting to your wireless network again.

:)

MrSleepyhead18 · Apr 29, 2017

Additional Network Ports for Multiplayer Gaming: Additional authentication needed as if alternate mac

Additional Network Ports for Multiplayer Gaming: Additional authentication needed as if alternate mac
Hi there,

I made your post it's own thread so we could further assist.

In this case what I would suggest to do is to Add your Console's MAC address to your router's authorized list. Here are the steps:

Step 1: Get your console's MAC address. Here's how:

On Xbox Home, navigate to the left until you reach Pins.

Select Settings.

Select Network.

Select Advanced Settings.

Write down your Wireless MAC address.

Step 2:Add your console's MAC address to your router's list of authorized MAC addresses.

Note: To change MAC filtering settings on your router, refer to your router documentation or the hardware manufacturer's website. If you change your router's MAC filtering settings,
restart your router and
Power Cycle your Xbox before trying to connect to Xbox Live.

Let us know if this helps

XBF Leslie D · Apr 29, 2017

Additional Network Ports for Multiplayer Gaming: Additional authentication needed as if alternate mac

Hi there,

I made your post it's own thread so we could further assist.

In this case what I would suggest to do is to Add your Console's MAC address to your router's authorized list. Here are the steps:

Step 1: Get your console's MAC address. Here's how:

On Xbox Home, navigate to the left until you reach Pins.

Select Settings.

Select Network.

Select Advanced Settings.

Write down your Wireless MAC address.

Step 2:Add your console's MAC address to your router's list of authorized MAC addresses.

Note: To change MAC filtering settings on your router, refer to your router documentation or the hardware manufacturer's website. If you change your router's MAC filtering settings,
restart your router and
Power Cycle your Xbox before trying to connect to Xbox Live.

Let us know if this helps

Contra BaneZ · May 8, 2017

I can't connect either I'm having the same issue. I can't connect at all

Shefriendzoned · Nov 5, 2018

Hey man, try this. Hope this helps!

If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

while trying to connect to your network, give the following steps a try:

1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

you will now need to get the MAC address (physical address) of the PC

3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

try connecting to your wireless network again.

XBF Esteban R

Hey there Linkscommando!

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

Shefriendzoned

Hey man, try this. Hope this helps!

If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

while trying to connect to your network, give the following steps a try:

1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

you will now need to get the MAC address (physical address) of the PC

3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

try connecting to your wireless network again.

fusy22

https://support.xbox.com/en-HK/xbox-one/networking/connectivity-wizards/000-Mumbai-wizard-QA

It’s a bit of a pain if you don’t know what you’re doing but it’s simple enough 👍

Jaymo1978

Hi I Rundis33! The official list of Xbox One ports is:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
UDP Port 3544 (UDP)
UDP Port 4500 (UDP)

I would also strongly suggest forwarding UDP and TCP ports 3075 and 3076, as these are used by a number of multiplayer games (especially Activision games like Call of Duty.) If you don't forward those, although your Xbox itself will have an Open NAT, when
you go to the multiplayer menu in-game, you will see a message saying your NAT is Moderate until you forward those developer-specific ports.

Though too many to list here, each game may have its own port that needs to be forwarded - I know EA games like Titanfall and Battlefront have ports listed, though I have had success with Open NAT by only using the Titanfall ports and NOT the Battlefront
ports - it results in a conflict, somehow, which slows down the entire system.

Likewise, Ubisoft's The Crew has a specific port which needs to be forwarded - if you have a Moderate NAT in-game, there is a button to press which tells you what to check to make sure you have the right port. I had this happen to me, forwarded the port
suggested by the game, and my NAT was immediately Open in-game.

So, unfortunately it's not a strict black-and-white answer, but the ports listed above will give you the start that you need! You'll have to play it by ear from there if you have issues with specific games. Hope this helps!

DesertStrider

Hello,

Are you able to post a screenshot of the port configuration screen?

Also please make sure you have the correct Protocol for each port!

They are as follow:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
Port 3544 (UDP)
Port 4500 (UDP)

Additional Network Ports for Multiplayer Gaming: Additional authentication needed as if ...