Additional authentication needed???

Discus and support Additional authentication needed??? in XBoX on Consoles to solve the problem; I've been trying to fix this for a couple of days but nothing on google helps so it says additional authentication needed and gives me 2 options 1)... Discussion in 'XBoX on Consoles' started by MRF Gamer0210, Oct 11, 2017.

  1. Additional authentication needed???


    I've been trying to fix this for a couple of days but nothing on google helps so it says additional authentication needed and gives me 2 options

    1) the first is to authenticate now which just takes me to a page where it says there's no wifi even though there is as I'm on my phone

    2) second says add alternate MAC address which when U press that it just takes me to my advance network setting I enter a MAC address manually the console restarts but it says the same message again

    Anyone please help if u know or Xbox staff please I can't play on my Xbox

    :)
     
    MRF Gamer0210, Oct 11, 2017
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Additional authentication

    Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page,
    where you had to authenticate your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

    Since that has to be only once, you might have forgotten about it.

    If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.
     
    M3tal Daz3, Oct 11, 2017
    #2
  3. Additional authentication

    How do you fix the problem
     
    linkscommando, Oct 11, 2017
    #3
  4. taidara
    taidara Guest

    Additional authentication needed???

    Are you connecting your console to a hotspot, or a guest network at a hotel, which are secured by a captive portal (authentication web page)?

    The second option require you to spoof the MAC address of an already associated/authenticated/authorized device and not the MAC address of whatever interface you're using to connect your Xbox (ethernet/wireless).

    Also, make sure you're not concurrently connected with the current associated/authenticated/authorized device and your console, as they use the very same layer 2 identity.
     
    taidara, Oct 11, 2017
    #4
  5. M3tal Daz3 Win User

    Additional authentication

    Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page,
    where you had to authenticate your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

    Since that has to be only once, you might have forgotten about it.

    If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.
  6. QUEENMISFITS Win User

    Additional authentication

    https://answers.microsoft.com/en-us/xbox/forum/xba_console/running-into-the-additional-authentication-needed/28cadd69-6f5f-41fa-a5ba-05d5514e9af7

    Hope this helps
  7. linkscommando Win User

    Additional authentication

    How do you fix the problem
  8. timmyturner1 Win User

    Additional authentication

    xbox staff needs to stop defending itself with some random story...

    this error occured on the 15th of august at 2 pm in the afternoon since then it has not been able to connect back to internet / xbox live

    says my password is wrong and to try again .. on any internet wifi i select none will work .

    this is all happening to people at the same time

    they arent even giving any information about it when we know its clearly their faults

    and if they try to demand we all pay 150 $ to fix our wifi connect on the xbox which their update obviously did something to in the last 24 hours to 48 hours since this started on the 15th of august
  9. Edgarour Win User

    Additional authentication

    You can disable the option in your account privacy settings but I don't recommend that
Thema:

Additional authentication needed???

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