adding old gamertag to new account

MovinD4rKShadoW · Jan 5, 2014

Hi all this has me stumped wonder if anybody out there has a solution i have recently upgraded to xbox 1 and unfortunately couldn't retrieve gamertag email details so set up a new one.. Since then i have managed to retrieve old gamertag now... Can i add
old gamertag to new account without losing my 12mnths subscription on new live account

:)

SketchySea53055 · Jan 5, 2014

Changing xbox gamertag email associated is already on a different account

My xbox gamertag is on an old email address I no longer use. The email I am using already has this randomly generated gamertag associated with it. How do I go about changing my old email to the new one? The FAQs all seem to about just adding a new email
but it doesn't account for the email already having a registered gamertag.

totecx1 · Jan 5, 2014

Ran into an issue with backwards compatible games. (Please Help.)

Your old gamertag is in the xbox 360 cache you have to go to settings and remove the linked account before you can add the new one. This happened to me 2 when i changed the lame tag microsoft assigned me. Even if you put the correct information and passcodes ot wont download your new gamertag until you remove the old linked account

iNb4 Ownage · Jan 5, 2014

Hello, I apologize, but are you wanting to transfer your gold subscription to another account? If so, please reach out to Xbox Phone Support. They will ask you a few question and be able to cancle your gold membership and send the redeem code to your email.

iNb4 Ownage

Hello, I apologize, but are you wanting to transfer your gold subscription to another account? If so, please reach out to Xbox Phone Support. They will ask you a few question and be able to cancle your gold membership and send the redeem code to your email.

onyxishere

Sorry to hear it. If the content is not listed in your download history then it's possible that it was added to a different account. Can you please check other gamertags you may have on the new console or the old one?

ArminatorX

Since the account you use on the PC is already a Microsoft Account, you can't "merge" the two, or move the Xbox account over.

Alternatively you could continue to use your old account on the console, and add your new account to the console as well, setting that console as your new account's "Home Console".

That way the new account shares your memberships like Gamepass to the console, and every other account playing on that console.

If you don't have a lot game progress and purchases on the old account, you might consider adding your friends to the new account.

If necessary, you can then also rename your new account, thanks to the new Gamertag system. You'd then get a small number added to the Tag, similiar to how Battle.net and Discord handle Usernames.

xXStlCards7Xx

It doesn't give me that option to unregister since i'm on a new account and don't have access to the old gamertag. I've tried to enroll the new account and it tells me that console is registered to a different gamertag (my old gamertag)

Auswulf

You can always make a silver gamertag or use an old gamertag, just use the friends list of that gamertag to add more people. Add the gamertag of your other account to your main account and then just click on view friends list of the added gamertag.

adding old gamertag to new account