Adding Microsoft account to Minecraft PIN issue

Hey there, Thomas Siby,

Welcome to our Microsoft Community.

The current situation may be caused by a confusing PIN setting, we can try to delete the NGC file to clear the PIN and then add it again.

Delete the NGC folder



1. Press the Windows key and R key simultaneously to open the Run dialog box.

2. Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and press Enter.

3. Now delete all the contents of the NGC folder.

4. Restart your PC and add PIN in Windows Settings.

We appreciate your patience and cooperation in working closely with me on this issue. If there are any updates or changes, please do not hesitate to let me know.

Have a nice day and stay safe!

Sincerely,

| Microsoft Community Support Specialist

Hello, I hope you are well.

Please try these steps.

If your Xbox is asking for your child's account PIN to sign in or make a purchase, and you don't have that PIN, you need to follow a process to recover or reset the PIN. The console may require you to enter your Microsoft account password to proceed.

To reset the PIN:

Sign In Attempt: When prompted, enter a 6-digit combination repeatedly (up to 3 times).

Reset: If the PIN is incorrect, the console may ask for your Microsoft account password.

New PIN: Follow the instructions to create a new 6-digit PIN and confirm.

If you forget your PIN:

Microsoft Account Password: If you don't remember your PIN, the console will ask for your Microsoft account password.

Reset: Use your Microsoft account password to reset the PIN.

If you can't access your account:

Restart the Console: A restart may help fix sign-in issues.

Removing and Adding the Account: Removing the account and then adding it again may resolve sign-in issues.

Restore Factory Settings: As a last resort, you can restore the console to factory settings, but this will erase all data

Hello Robert,

Thank you for posting in Microsoft Community.



We understand that you are trying to switch Microsoft account in Minecraft Launcher, and you were prompted with an incorrect PIN. Just like any other apps in your PC, Windows PIN works like a device password. Windows PIN should match the same PIN when you unlock the PC. Minecraft launcher, on the other hand, sometimes requires the same credentials that is signed in on Microsoft Store and Xbox app.

• So, to ensure that you will be able to switch accounts, make sure to sign out from Minecraft launcher, Microsoft Store and Xbox app.
  
• Followed by signing back into Microsoft Store, Xbox app and Minecraft Launcher.
  
• When Windows PIN prompt, please use the Windows PIN for your PC, regardless of the account signed into the game.
  

Should issue persists, we may need assistance for this PC concern. Please post a screenshot of the issue and conceal your personal information like email address and full name.

If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Microsoft Community Moderator

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

it does not identify your account's digital license, log into your web account and add the trusted device to your account.

the pin it asks for in installations and adding accounts, it's from your pc, it has a password, this is the pin it asks for, it's not the account password, on the pc a pin was added that is the password to access windows .

Hello Liz Duguay1,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're having trouble with your PIN. To troubleshoot this issue, you can try resetting your PIN. Here are the steps to reset your PIN:



1. Go to the Microsoft account sign-in page and select "Sign in with a security key or a different password."

2. Enter your email address and click "Next."

3. Select "Forgot my PIN" and follow the prompts to reset your PIN.

4. Once you've reset your PIN, try logging in to your Minecraft account again.



If resetting your PIN doesn't work, you can try signing in to your Minecraft account using your email and password instead of your PIN. If you're still having trouble, please let me know and I'll do my best to assist you further.

YanYannn
Microsoft Community Moderator