Adding Gold to my account with a past due subscription

Discus and support Adding Gold to my account with a past due subscription in XBoX on Consoles to solve the problem; Recently I purchased a prepaid 12 month gold card and I tried to redeem it through my account, but a message popped up saying that the action is... Discussion in 'XBoX on Consoles' started by SmallMcNapkin, Apr 27, 2020.

  1. SmallMcNapkin
    SmallMcNapkin Guest

    Adding Gold to my account with a past due subscription


    Recently I purchased a prepaid 12 month gold card and I tried to redeem it through my account, but a message popped up saying that the action is blocked due to the past due subscription and my account is suspended. I don’t know why I simply cannot add
    the 12 months to my account.

    :)
     
    SmallMcNapkin, Apr 27, 2020
    #1
  2. SmallMcNapkin Win User

    Adding Gold to my account with a past due subscription

    The money would still go back to microsoft
  3. kev edin Win User

    Adding Gold to my account with a past due subscription

    unfortunately. Microsoft only allow you to clear over due subscription is to add a debit or credit card im afraid.
  4. M4TT 9 Win User

    Adding Gold to my account with a past due subscription

    Probably beacuse a microsoft account balance could include free credit earned from microsoft rewards and they want people to pay legitimately
  5. SmallMcNapkin Win User

    Adding Gold to my account with a past due subscription

    Why can’t they be paid with a microsoft account balance
  6. SmallMcNapkin Win User

    Adding Gold to my account with a past due subscription

    I don’t understand why that is the only option. It would be simpler and easier for people to pay through the microsoft account and microsoft would get the money faster. It’s $15 to pay the dues and I have more than $15 on my account, just suck it out.
    Thanks for replying
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Adding Gold to my account with a past due subscription

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