Adding always allowed apps to my childs account on xbox one

Hi Scott,

Is the age for your sons account set younger? This could be the reason as there are different parental settings for child, or teens.

Thanks,

Brad

I have tried this but as in my original question, the only options are 'just this once' or 'cancel'. There is no option for always.

Hello ScottPaul1!

Thanks for reaching out to Xbox forums support.

Below I'll provide you with a direct link on how to always Allow your child to Use certain apps.

Grant an exception to your child’s content limits on Xbox One

If you want to give your child permission to view content that’s rated higher than the child account settings for your family, you don’t need to change all of the settings to give access to a specific item.

Any adult in the family can grant exceptions to the content limits currently in the child account settings for your family. You have two options in granting exceptions:

• Always – This option grants a permanent exception that can’t be revoked.
• Just this once – This option is a one-time-only exception. It expires as soon as the child signs out of the console.

Note To grant the "always" exception, you need to have an Xbox account on the console. If your account is not on the console, you can only provide a temporary ("just this once") exception for the current session.

How to grant an exception to content limits

Note If you’re allowing your child to buy the game or video to which you’re granting an exception, the content must be purchased, downloaded, and installed before you can give permission to use it.

1. Have your child sign in to their account on the Xbox One console.
2. Locate the content you want to allow your child to access.
3. On the Choose who will give permission screen, select the account of the adult family member who's providing permission.
4. Enter the adult’s account email address and password, or the console’s passkey.
   
5. Select either Always or Just this once (or only
   Just this once if your account is not on the console).

After you give permission for your child to use this content, they can open the content immediately.

I hope this helps! Let us know!

Felix

Xbox forums support

Thanks for taking the time to reply, but does not solve my prob, unless being stupid

I have set a 12 rating on a child account, then using passkey on the parent account I can always allow say the Netflix app. But if the parent account itself has an age rating as well there is no way to "always allow" access to say Netflix as well, it always
asks for the passkey... behaves differently to the child account..

I guess it is maybe not usual to add age restrictions to the parent account.... but I wanted to still allow kids to use my account as there is game progress that is not transferable between accounts..... so the obvious "next" choice was to add restrictions
to the parent account.... but cant control app/game access in the same way ?

Hey Donna,

I believe there is a way to add games and apps into an "Always Allow" List. That list is found under "Content restrictions" when you select your child's account from the family section of the website.

The way it's listed on the support page says it first has to be a blocked game or app, and when your child tries to access it, you can approve it and then add it to the "Always Allow" list. I'm not sure if you can add the apps or games you want to always
allow without first blocking them, but that should be the workaround if you cannot simply add apps or games to the list under "Content Restrictions" if does not allow you to do so without first blocking that specific app and then approving it. It should send
you an email when your child tries to access the blocked app to approve it and then you should be given instructions or an option to then add it to the "Always Allow" list.

There is a setting to require a password upon signing but I'm not familiar with needing to put in a password every time the child wants to use an app. Is the password requirement when the child is signing in? You can change that setting from Account>Sign-In,
Security, & passkey>Change my sign in & security settings.