Adding a device to my Microsoft Account

PsychoDaddyBear · Nov 15, 2019

In my Microsoft Account, i can see my Windows 10 laptop, Android phone and Android tablet, but i cant see my Xbox 360, even though i can purchase from the Microsoft Store directly from the Xbox 360. I suspect the problem is related to the fact that i cant
connect my Xbox 360 to Android Apps SmartGlass and Xbox Beta.

:)

PsychoDaddyBear

Hi CryingHero. Thanks for your suggestion, but ArminatorX was absolutely correct . . . I had to register my Xbox 360 for Service Support, entered the serial number, was advised it's 7 years out of warranty, and the console instantly appeared as a device
on my Microsoft Account.

Cheers,

Daddy Bear

CryingHero

If you follow the guide here you'll be able to add it ot the account - https://support.microsoft.com/en-gb/help/4026440/microsoft-account-manage-your-devices

Njal the Blue

Are you using the same account to login on your 360 as all the others?

XBF Amber M

Hey there
PsychoDaddyBear!

Thank you for letting us know that the issue has been fixed and for marking the answer. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues, please feel free to come back to the Xbox
Forums for further assistance and create a new thread. We will be more than happy to assist.

Thank you again and have a great day!

PsychoDaddyBear

Thanks for your help ArminatorX. After hours of searching for a solution, your advice solved my problem within 5 minutes. Next time I'll come straight to the experts . . . you guys are awesome . . . I hope Microsoft appreciates and acknowledges your efforts.
Cheers,

Daddy Bear

Adding a device to my Microsoft Account