adding a debit card

Discus and support adding a debit card in XBoX Accessibility to solve the problem; was trying to take advantage of a sale for 1 month of xbox live gold but i needed to add my card first. i hit "Add a payment option" and i started to... Discussion in 'XBoX Accessibility' started by TH3P4INTR4IN, Dec 29, 2018.

  1. TH3P4INTR4IN
    TH3P4INTR4IN Guest

    adding a debit card


    was trying to take advantage of a sale for 1 month of xbox live gold but i needed to add my card first. i hit "Add a payment option" and i started to fill out the info for my current card.

    But when i get to the bar to type the address, city, and zip code, it has a previous address of mine already listed.

    And THIS is where i get stuck because i can't use the bumpers to move the "|" typing thingy to the end so that i can delete whats already there, however i can type in front of and delete what i had JUST typed, nothing more..

    And of course i cannot complete this action without being able to change the address or else the information is "Invalid".

    :)
     
    TH3P4INTR4IN, Dec 29, 2018
    #1
  2. MACGOWANS Win User

    Adding a Debit Card

    Me too and im getting pissed off
  3. Mister Gwyther Win User

    Adding a Debit Card

    Hey there Bacon! Normally error codes like this have 8 digits. Can you confirm what you are seeing and let us know? Also, you can always start with our Payment Method Guide (forums.xbox.com/.../153161.aspx)
    for the basics to see if they help. Let us know, thanks!
  4. XBF Nestor S Win User

    adding a debit card

    Hey there Train thanks for taking the time to bring this issue to us!

    We suggest (to minimize the hassle) to
    Request a Callback
    from one of our Xbox Billing Specialists since we can look into possibly modifying the address on the account. If that seems like a hassle in itself we suggest modifying the address on your end through
    Account.Microsoft.com. Whatever you decide be sure to let us know how it goes so we can verify this as resolved!
  5. FreakRoach Win User

    adding a debit card

    Not sure what's wrong with your bumpers, but ideally you should be able to use them to move your cursor (the "|" thingy). Else you can use Xbox App on your phone, and connect your Xbox to it, and then use your phone to type.
  6. Mister Gwyther Win User

    Adding a Debit Card

    Hey there Mac! For our best help, please create a new thread here detailing your issue and any steps you have already taken. We'll be happy to assist you there, thanks!
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adding a debit card

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