Added a new alias and deleted old one without making the new one my primary

Hi Rodrigo. I still have access to the account under my new primary. It defaulted to my new primary when I deleted the email that used to control my account. My gamertag and lifetime worth of gaming is under the email I removed from the account before making the new one my primary, so my Xbox profile is no longer under my account since I deleted the old one early if that makes sense. Is there any way to get my old Xbox live account back?

Hi Mark, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I truly am sorry to hear that.

Have you tried to fill out the recover account form?

Please, use this link:

https://account.live.com/acsr

Let me know if it works!

I kindly ask you to speak with the XBOX Staff.

Please enter this link:

https://support.xbox.com/contact-us

They can check your information and help you recover the account, if possible.

There is a very simple way of doing this if not done so yet already

Step 1. Visit http://account.live.com. And sign in with the current Xbox LIVE E-mail that is linked to it.

Step 2. On the website given above click on Aliases

Step 3. Add Alias you will be able to make a new e-mail address through this process

You should then have the option to delete or keep the old alias, or make the new one the primary alias, though in my experience using the alias process you should be able to sign into your xbox live account with all aliases associated on that specific xbox
account. If you want to just discard the old e-mail from your xbox account in that case it might just be an idea to just make the newly set up one the primary and the old one deleted.

Hope this helped a little.

I changed the email on my gamer tag by signing in to microsoft live account, creating a new alias and assigning it as the primary account, then deleting the old alias.