Add support for custom profile backgrounds on Xbox (not just Gamerpic)

Download the Xbox app, then launch it, select your gamerpic in the top right corner of the app, and select view profile, then select your gamerpic from your profile, and then you can change your gamerpic on there. Bear in mind, custom gamerpics are not
supported on the app at this time. Only the Xbox One console currently supports custom gamerpics.

It's already possible to add a custom gamerpic although the feature is currently disabled temporarily. https://beta.support.xbox.com/help/account-profile/profile/change-gamerpic-on-xbox-one

Cool, just had to make sure I'm trying to discern whether its a system issue, or perhaps just something that you may have missed

Could i just confirm that you are following these steps:

Take a gamerpic with your avatar on Xbox One

To take a customised gamerpic, follow these steps:

1.Select the profile that you want to customise from the Home screen.

2.Select My profile.

3.Select Set gamerpic.

4.Select Make one with your avatar. Or, say “Xbox, go to avatars”.

5.Select Make a gamerpic.

6.Select Change background.

7.Select the pose that you want.

8.Place your avatar where you want it, in front of your chosen background.

9.Select Save gamerpic to set this as your gamerpic.

Note: You can also select Email picture to email this gamerpic to your Microsoft account.

Taken from here:
support.xbox.com/.../customize-gamerpic

If you have followed those steps exactly, then it may be a system issue in which case I will have to leave it for a Support agent, as that is me out of ideas sorry

Hi ronanspin

There's a notification ablout gamer pics etc on XBOX support which states "
We've temporarily turned off the ability to upload custom gamerpics, club pics, and club backgrounds."

As people look to gaming for social connection, we’re seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for our community, we’re
making small adjustments. We've temporarily turned off the ability to upload custom gamerpics, club pics, and club backgrounds.

https://beta.support.xbox.com/help/account-profile/profile/change-gamerpic-on-xbox-one