"Add Security" legend

Discus and support "Add Security" legend in XBoX on Consoles to solve the problem; Hi, I'm from Mexico and I hadn't been able to use my main account since a month because of alleged "security addition" here it says that security... Discussion in 'XBoX on Consoles' started by GabrielaBarrenechea Vives, Sep 26, 2019.

  1. GabrielaBarrenechea Vives
    GabrielaBarrenechea Vives Guest

    "Add Security" legend


    Hi, I'm from Mexico and I hadn't been able to use my main account since a month because of alleged "security addition" here it says that security addition is important and I need to pair my microsoft account (online) with the xbox. But somehow, even if I
    follow all the suppossed steps the system kicks me back to the first screen that says a Security addition is needed.

    And if I ignore it and press "B" I get kicked out of my profile.

    I would cleary use some help because I'm trying and this is taking me nowhere. (im following the correct and necessary steps, Im sure af of that).

    THANKS!

    :)
     
    GabrielaBarrenechea Vives, Sep 26, 2019
    #1
  2. Onyx Is Here Win User

    "Add Security" legend

    Sorry to hear it. Sounds like the system is asking you to set up two step verification on your account. You can do that at
    https://account.microsoft.com
  3. THANOS OPRESSOR Win User

    "Add Security" legend

    See if the link Onix gives you helps, I hope you can solve it, good luck!
  4. Mister Cizl Win User

    Add security

    Hey JaseLyn22! Try adding the additional security information online as described here and see if it helps. Post back and let me know how it goes!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  5. VibroPlex Win User

    Add Security?

    0) If any of these steps to do on a PC or Mac shows you a message about a Blocked Account, please follow the onscreen instructions to Unblock it.

    1) Go to http://account.live.com and sign in then go to Edit Security Info. Is all data there up to date? (If not, please update it).

    2) Go to http://xbox.com/accounts to click on Billing Contact Information at low left and sign in. Is all data there up to date? (If not, please update it).

    3) Go to http://commerce.microsoft.com and sign in then review the payment info. If there's an out-of-date card or PayPal account, please add a new payment method then delete the old one.

    4) Back to the console; can you sign in there now?
  6. charliep44 Win User

    Add Security?

    i change my password already
Thema:

"Add Security" legend

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