Add-on for FIFA 16 (2200 fifa points) is not appearing in game and didn't download

Discus and support Add-on for FIFA 16 (2200 fifa points) is not appearing in game and didn't download in XBoX Games and Apps to solve the problem; I purchased 2200 fifa points on the xbox website (using pc) signed into the correct account I have logged into fifa and the points are not appearing.... Discussion in 'XBoX Games and Apps' started by ii TurTL3 NiNjA, Dec 25, 2015.

  1. Add-on for FIFA 16 (2200 fifa points) is not appearing in game and didn't download


    I purchased 2200 fifa points on the xbox website (using pc) signed into the correct account

    I have logged into fifa and the points are not appearing. I have tried all the usual fixes, reboot, re-recover accounts, clear cache etc

    I checked my billing history on xbox website and the transaction is appearing and the money has been deducted from balance

    any help? thanks.

    :)
     
    ii TurTL3 NiNjA, Dec 25, 2015
    #1
  2. TridentLyric043, Dec 25, 2015
    #2
  3. Gunn3rrB0y
    Gunn3rrB0y Guest
    Purchase issue

    I also had this problem, also on October 26th and also the same amount of FIFA points (2200).

    Already contacted EA asking where my FIFA-points were, told me to contact Microsoft., which im going to do soon.

    But i'd getter get my 1600 MSP back or 2200 FIFA-points on FUT 13.

    Thanks in advance Add-on for FIFA 16 (2200 fifa points) is not appearing in game and didn't download :)
     
    Gunn3rrB0y, Dec 25, 2015
    #3
  4. Gunn3rrB0y Win User

    Purchase issue

    I also had this problem, also on October 26th and also the same amount of FIFA points (2200).

    Already contacted EA asking where my FIFA-points were, told me to contact Microsoft., which im going to do soon.

    But i'd getter get my 1600 MSP back or 2200 FIFA-points on FUT 13.

    Thanks in advance :)
  5. Yoshis Codeye Win User

    Fifa 13

    I went on Ultimate Team today after a week without being on, I noticed there was 5 gold packs waiting to be opened plus 2200 Fifa Points. I haven't bought any points. Has this happened to anyone else?
  6. Mister Maka Win User

    Fifa 16 POINTS

    Hey there Run Super!

    Sorry to hear you haven't received your FIFA points. If the purchase shows as complete over on commerce.microsoft.com please reach out to
    EA support. They'll be able to best help out with in-game unlocks such as FIFA points.
  7. ULtimate UAV Win User

    Fifa 16 Online Player

  8. Dylan MacDonald Win User

    Microsoft Points gone.

    I have the same problem too, my 2800 Microsoft points had been spent on game add ons and 35g suddenly appeared under "FIFA 12". Hopefully support can help....
Thema:

Add-on for FIFA 16 (2200 fifa points) is not appearing in game and didn't download

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