Add different power options to the USB ports in sleep mode and with the console turned off.

Try a different USB port? Also go in to settings and turn off standby mode.

Try resetting your console by holding the power button on the console for a full 10 seconds until it turns off. Unplug it and wait about 2 minutes and then plug it in, turn it on and try again.

I understand, well look, I will leave you other steps here so you can verify your update

Check for pending updates for your headset: Some headset manufacturers release firmware updates for their devices to keep them compatible with the latest console updates.

You can check to see if an update is available for your Turtle Beach headset by using the Turtle Beach Audio Hub program on your PC or Mac.

Perform a hard reset on your Xbox: Press and hold the power button on the console for several seconds, until the console turns off completely

Do not quickly press this button, as that will only put the console into sleep mode

Once the console has completely turned off, press the power button on the console to turn it back on

This process can help resolve various issues with the console and connected peripherals.

Try a different USB port on your Xbox: If your Xbox has more than one USB port, try plugging your headset's USB dongle into a different port

Go to your games and apps , then into settings and then into power and startup.

If you want the machine to be in sleep mode ( not off and ready to resume quickly ) pick the option in the power settings called power mode instant on. If you want the machine to be off completely and be a little slower to start up , pick the option called
Power mode energy saving/

You swap between modes by clicking on the power mode box

Then once you have picked you power mode of choice , pressing the xbox button on the console or holding the xbox button on the controller , or using the kinect voice option to power off will put your console either off completely or into sleep mode ready
to go.

There is no choice of powering off the console in a certain way that say powers it off all the way or puts it in sleep mode if thats what you were thinking.

Its all set by what option you pick in the settings , so if you have it to just sleep and decide you want to power off completely next time then you will have to change the option.

Hope that made sense lol

Hi Lizzy,

Thanks for keeping us updated. Have you tried to turn off sleep mode?

To turn off Sleep mode do the following:

1. Press Windows Key + S and enter power options. Select Power Options from the list of results.
2. Find your currently selected plan and click the Change plan settings.
3. Set Put the computer to sleep to Never and click Save changes.

Brad

The Xbox One has 2 different "off" modes and you can choose between them in the settings.



One option turns the system fully off (almost). Just like the 360, the console turns off, the light on the PSU changes colour, and the fan in the PSU stops spinning. There is a small bit of power draw as obviously it needs that so you can turn it back on
with your controller. When you turn the console back on, the boot up time is slow, as it's like cold booting a PC.



The other option puts the Xbox One into a kind of sleep mode. When you turn the console off, the power supply light stays white and the fan in it will continue to run (unfortunately). While it's asleep, the console can download game and system updates, the
console will control your other electronics such as your TV, AV receiver or cable box, and you can say "Xbox on" to wake the console up. Also, in future, you'll be able to suspend the state of your games so you can instantly wake the Xbox One up and carry
on from where you left off (that feature is available now, but it's still in beta). Booting up the system is much faster in this mode, as it only takes 10-15 seconds.



As for which is better, it depends. Turning the console fully off means it consumes less power when it's turned off, but you lose access to the features that the sleep mode provides. Using the sleep option means that you get the cool features and fast boot
up, but the console draws much more power (still not a huge amount though!) and it means your PSU is on all the time.



Here's the power consumption figures: -



Xbox turned off (but not unplugged from the wall obviously!) = 0.22 Watts

Xbox in sleep mode = 15.3 Watts