Add a device

Discus and support Add a device in XBoX Accessibility to solve the problem; Hi, I just bought the Xbox One Elite Series 2 controller. I associate it with my Microsoft account with the serial number but it does not appear.... Discussion in 'XBoX Accessibility' started by Natpars, Nov 15, 2019.

  1. Natpars
    Natpars Guest

    Add a device


    Hi, I just bought the Xbox One Elite Series 2 controller.
    I associate it with my Microsoft account with the serial number but it does not appear.
    Indeed, in my devices, I see only my Xbox One X but not the controller.
    Is this normal?

    :)
     
    Natpars, Nov 15, 2019
    #1
  2. Natpars Win User

    Add a device

    OK, thanks. Because once the serial number valid, I had device add but nothing in the end. This is especially for tracking and warranty.
  3. Njal the Blue Win User

    Add a device

    The only devices I have ever seen associated with my account are PC, laptop, Xbox One, mobile phone and tablet. These are all devices that can login to your Microsoft account. A controller doesn't have that ability, so wouldn't show in devices connected
    to account.
  4. Njal the Blue Win User

    Add a device

    It will be registered to your account for such purposes. As stated the fact that it isn't a device that can interact with yiur account, it won't show in the list.
  5. Natpars Win User

    Add a device

    Very good. Thank you again for your answers.
  6. luissolid Win User

    Can't add Device

    Hello welcome to the forums!

    When you say you try to add a device, you want to add a controller? a keyboard?

    Where did you get the code? you can redeem on the microsoft store. The game its from the same region where do you live?

    Regards!
Thema:

Add a device

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