Ad closes Solitaire

RobertMoore6 · Jul 9, 2018

Political ad for Judge from Alabama closes solitaire when it ends. No error. It just exits the game. Come on guys, check the ads out better. You have to keep re-entering and watch ad until it finally changes to another ad.

:)

JumpyRaptor8888 · Jul 9, 2018

Micro. Solitaire closes after ad plays

Unable to play the solitaire collections. After Ad finishes the game closes. Earlier it was just the Snickers Ad but now closing after any Ad.

MereTortoise133 · Jul 9, 2018

Solitaire games not opening

Most of the ads have a blue bar and then a close button but solitaire and bingo ads don't and these are causing the game to close. Please fix

FoeHammersRing · Jul 10, 2018

Hey there! One thing I might recommend with apps that aren't working properly on Windows 10 is to try resetting them from the settings menu on your Windows 10 PC. Here are some steps to help out:

1. Open Settings

2. Go to System > Apps & features

3. Find an app you want to reset, and click on Advanced options

4. Just click the Reset button

From there, you'll be able to load up the app again and then give it another try. Some adds are on rotation, so it might not be there given time.

FoeHammersRing

Hey there! One thing I might recommend with apps that aren't working properly on Windows 10 is to try resetting them from the settings menu on your Windows 10 PC. Here are some steps to help out:

1. Open Settings

2. Go to System > Apps & features

3. Find an app you want to reset, and click on Advanced options

4. Just click the Reset button

From there, you'll be able to load up the app again and then give it another try. Some adds are on rotation, so it might not be there given time.

MereTortoise133

Most of the ads have a blue bar and then a close button but solitaire and bingo ads don't and these are causing the game to close. Please fix

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll suggest you post this on the Microsoft casual games community. They deal specifically with all casual games issues and are very helpful with cases like this.

https://community.microsoftcasualgames.com/

BevHiller

The only way I could get the ad to disappear was to close out the program. Then when I reopened the program it reappeared. I notice that it jumps from one game to another in MS solitaire collection.

gwrfan

Hey there,

Issues such as this normally can be resolved with a quick uninstall and reinstall through the Windows Store. Please go ahead and try each of the troubleshooting steps on this page HERE and
let us know how it goes!

Was having the same closure problems before finding this advice. I uninstalled then reinstalled Microsoft Solitaire Collection only to suffer the same closure after the ad finished. Clealy something wrong with the way the advert hands back to the game.

Ad closes Solitaire