Action required please check your billing data!?

Discus and support Action required please check your billing data!? in XBoX Rewards & Social to solve the problem; Action required please check your billing data!? But the voices are correct 9c8ff307-e41d-4bc8-b19f-03dd706fe9ab Discussion in 'XBoX Rewards & Social' started by DrExorzist, Oct 31, 2016.

  1. DrExorzist
    DrExorzist Guest

    Action required please check your billing data!?


    Action required please check your billing data!? But the voices are correct

    :)
     
    DrExorzist, Oct 31, 2016
    #1
  2. DrExorzist
    DrExorzist Guest
    Action required please check your billing data!?

    Action required please check your billing data!? But the voices are correct??
     
    DrExorzist, Oct 31, 2016
    #2
  3. DrExorzist
    DrExorzist Guest
    Handling required please check accounting data, but my accounting data is correct

    Handling required please check accounting data, but my accounting data is correct,But I have an Austrian address and a German address and the German is the right one can not remove the old ones somehow? Or what must be done?
     
    DrExorzist, Oct 31, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Action required please check your billing data!?

    Hello DrExorzist,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
    to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Oct 31, 2016
    #4
  5. XBLRewards8 Win User

    Action required please check your billing data!?

    Hello DrExorzist,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
    to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  6. Thretcon770 Win User

    Payment/Purchase issue

  7. Mister Mascot Win User

    Trying to play fifa and it tells me my profile doesn't have access to this feature??

    Hey there Julenissen420,

    It's possible there is either an enforcement action on your account or a billing suspension on your account. If you check
    enforcement.xbox.com are you seeing any active enforcement actions that could be causing this problem?
  8. VibroPlex Win User

    Buying Xbox live gold but not receiving it.

    This requires solution by the Billing Department. Only they have access to the information which can assist you. We volunteers in this Gamer-to-Gamer DIY forum do not have access to your private data.
  9. Frathos Win User

    Years of Xbox live gold badge missing

    Smwutches reply may be your best course of action at the moment. Wait for a billing cycle to go by (31 days) and check again.

    Good luck!
Thema:

Action required please check your billing data!?

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