achievements not syncing

Naturelle860302 · Aug 9, 2018

although achievement points are still up to date (which means the console is connected to the game server), the achievement page does not sync with my xboxone. also does not include any games i recently played for the past few weeks.

already tried power off & restart.

can anyone give me any idea on how to fix this issue? thank you

:)

XGN Soviet Bear · Aug 9, 2018

Achievements not syncing

Hi again!

The time is usually very short but if not I would leave up to 24 hours before contacting support about the issue. I tried researching this issue but I haven't found any solutions yet!

Your friend,

Soviet

Mister Quimby · Aug 9, 2018

Achievements not syncing

Hey there Mydragon6!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!

OK Fowl · Aug 9, 2018

Try all the steps in the achievement guide:
Achievement Unlocking Issues? -- CHECK HERE!!
to see if that helps? Be sure and fill out the survey at the end so Xbox can look into it if necessary.

Oraclea · Aug 9, 2018

Hi, I might consider trying the instructions in Section 2 of the following guide: Achievement Unlocking Issues? -- CHECK HERE!! (note: only
remove/re-add your profile if you know the email and password associated with your account).

Hope that helps!

Naturelle860302 · Aug 9, 2018

thank you for the info guys. I've tried section 2 and guess I need to wait 72 hours to see if anything good happens.

ThyForsaken0ne · Nov 3, 2018

I reported the same issue a few days ago. I tried all steps to fix this. No go. Recently played list hasn't updated in over a week. I can't even see no games installed that I have earned achievements in.

I talked with support, they told me the good old, hard reset restart, guess what. Nope.

Its clearly an issue on MS's side. Not sure why its not been fixed. My feed shows all the achievements I have earned but I can't get them in Recently Played.

Shadow Kisuragi

Initial reports are starting to show that people are having their old achievements sync, though this appears to only be for Windows 10 Mobile users right now. Anyone know if any new achievements sync, or have reports of their old achievements syncing on
Windows Phone 8.1?

GeorgeDixon

August 9th, achievements sync fine, August 11th, they stop syncing. FIX THIS!

HassanB

You can try to download your profile from Xbox LIVE and see if it syncs your achievements up to Xbox.ca. If not, it will more than likely make it so your achievements sync with what's currently showing on Xbox.ca and you'd have to play the game again to
earn those achievements.

This can sometimes happen when achievements just don't sync properly to Xbox.com (.ca in your case).

Saeleth

Hi there,

For achievement sync issues I would advise that you delete your profile and re-download it. 99% of the time this will resolve any issues that arise as far as achievement sync 😀

Bastian Reader

My windows phone achievements are not syncing. The achievements pop in the game with the normal achievement notification, and the in game achievement menu shows that I have unlocked the achievement, but the achievements are not syncing with xbox (yes we
know that windows phone games do not show up on the xbox app and only show up on the 360 achievement menu). Please help us. There are many people on Trueachievements with this problem.

achievements not syncing