Achievements for Reward Failure

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

I understand you need assistance with your Rewards points. Just a friendly reminder, there is a dedicated Team who handles Rewards concerns and inquiries so I highly recommend submitting a ticket to them through this link: https://support.microsoft.com/en-us/supportrequ.... Once you submitted your ticket, you'll receive a response email within 24 hours but if you do not receive a response in your email inbox within 24 hours, please check your "bulk mail" or "junk mail" folders.

I hope that helps.

I have had the same problems in logging in and unlocking achievements, connection failures, it must be general failures that randomly affect players

Hello CamaroClay19,

Thank you for posting on the Xbox forums. We understand that you used Microsoft Rewards to get an Xbox Game Pass Ultimate subscription, but it is not active due to a past due balance. The link that Smwutches provided is the best way to

contact Microsoft Rewards support. If you need to contact the Xbox Support Team, you must
request a call or chat with an agent through the Xbox Support website. Be sure to let us know the results
CamaroClay19!

Check if your order in your microsoft account is shown as active, normally they are activated in a few hours but not so long, do you still have all your points or were they reduced?Check if your order in your microsoft account is shown as active, normally
they are activated in a few hours but not so long, do you still have all your points or were they reduced?

Contact Xbox right away and they'll help you!