Achievements for everything except XBox 360 games keep dropping to zero in all achievements

Fallenstar17 · Jul 12, 2023

Off and on for the last few weeks my gamerscore for everything except XBox 360 games shows zero when I view all achievements.

Even though I have completed the achievements for almost every game I have.

When this happens no achievements unlock.

And, frustratingly, this can happen mid-game. I.e. all achievements are showing, i start playing a game and achievements are unlocking and then they stop unlocking, i check all achievements and they've all gone to zero while I was playing.

I have tried numerous ways to fix this - deleting my profile and re-adding it, restarting, completely resetting the console, etc

I thought it might be my xbox one console as it was getting old, so I brought forward my timeline and upgraded to an Xbox X series 3 days ago.

Exactly the same thing is happening on the brand new Xbox X console.

Has anyone had similar issues, and is there anything I can do about this?

Thanks

:)

WattyNuela

I saw a similar report from another player a few days ago. I know this situation may be frustrating for you.

In these situations, I highly recommended reporting the problem to team Xbox:

https://support.xbox.com/help/account-profile/m...

Make sure to include all the platforms where the issue is happening, and when you started to notice this.

maxen

You can only delete games with zero gamerscore and achievements.

To do this, open the achievement list on the Xbox 360, highlight a game with zero gamerscore and achievements and you will be able to press X to delete the listing.

gloves259

I did all those steps in the sticky, and everything the tech support reps told me to do. Nothing works. None of the achievements work. I should have more than the ones I posted in the first post.

Yet I still have zero achievements in the game and zero progress according to the Xbox achievement section. The in game stats show I have played and should have unlocked many achievements.

maxen

Hi Lone Canis,

Unfortunately there is no way this can be done. The only games which can be removed from your game history are ones where you have zero unlocked achievements and zero gamerscore, and that can be performed manually yourself on the Xbox 360 (open achievement
list, highlight the game, it will tell you which button to press to delete). If you have unlocked any achievements or accumulated any gamerscore in a title it will remain on the profile (except in the case of profile tampering with the intention of increasing
gamerscore, where it is totally reset to zero - although even then the system still remembers which achievements were unlocked, as someone who has had their gamerscore reset can never re-earn the same achievements).

Sorry this reply is a little long-winded, but I hope this helps explain the situation.

BenHsieh

Solution has been found for this: Reset Statistics. This will reset all statistics except Daily Challenges and Star Clubs to zero. All achievements and badges associated with Daily Challenges will be kept. Once you reset the statistics, quit the game, restart
the game, and go straight to Pyramid and Tri-Peak to get this achievement. MAKE SURE YOU FINISH ALL OTHER STATS ASSOCIATED ACHIEVEMENT BEFORE RESETTING STATISTICS!

Achievements for everything except XBox 360 games keep dropping to zero in all achievements