Achievement History Gone

Hi! My name is Ben a fellow member here in the community and hope you are doing well!

I am seeing other gamers experiencing the same problem but I am not sure if it is a known issue already since there are no service alert on Xbox Live status page right now, link for reference https://support.xbox.com/en-US/xbox-live-status

And it seems you have tried to troubleshoot it already, can you try checking online to see if your achievements will show up? Try signing in your account here https://support.xbox.com/en-US/xbox-live-status and go to "Achievements" tab. If yours is showing on the page, the problem could be on the console only.

I suggest to also try removing and adding your profile from your console if you haven't tried yet, but make sure to note what email address you are using for your gamertag so there will be no problems adding it back. If you have your email with you, you may follow the steps here on this link to remove and add your profile https://support.xbox.com/en-US/help/account-pro...

Once done, turn off your console, try to unplug all wires and wait 2 minutes at least before you plug it back. After 2 minutes, plug all wires and turn on your console then add your account back.

I hope this helps somehow but feel free to post back here in the community if there are still problems. We will try with the best of our knowledge to offer further assistance.

Kind regards,

Ben

That is very odd behaviour. Was your console connected to Live when you originally earned those achievements?

yes. for some reason when I downloaded my profile almost all of the achievements and all of the download history are gone!

Hey there! A good way to check if they are gone or not is to check your Achievement history over the website. If you don't see the achievements there, then the only way to get them back will be to re-earn them.

Hey that's strange...

Did you try to remove and put again your account??