Achievement Falure

and all attempts to reach any technical suport have been falures

Sorry you're having issues connecting however if you would like our help, we do require information as to what the issue is please. Like any error messages, error codes. What is happening when you try to connect? Please be as specific as possible so we may
further assist in getting your issue resolved as quickly and as painless as possible. Are you wired or wireless? Does the internet work on the computer and other devices in the home? Are you on a router or directly connected to your internet's modem? We need
questions like this answered so we can isolate the problem and get it resolved for you.

Hello This

It Depends on alot of stuff but is your wifi router yours/ if so try conecting it in the wall with a Ethernet cord ok

A sequential power cycle is the first step in clearing connection problems, and the order and timing of the steps is important to success:

1) turn off the Xbox and unplug the power supply cord from the back of the Xbox then

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

3) unplug power from the modem.

4) Wait at least 5 minutes then replug the modem/gateway power.

5) Wait 'til the light on the front of the modem/gateway which says BROADBAND, ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that
light says it's ready, skip to step 7.

6) Wait until the WiFi light on the router is on; you may or may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Plug in and turn on the Xbox. If the problem persists, please send us the info we need so we may work on this further:

How many Xboxen do you have connected?

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Things you have tried:

If wireless, is there a wireless stereo headset module plugged into the Xbox, like a TurtleBeach or MadKatz?

If so, please remove it from the Xbox and retry connecting.

If not wireless, please replace the ethernet cable which connects the Xbox to your router, modem or gateway.

forums.xbox.com/.../default.aspx shows how to check the UPnP settings for many, many makes and models of routers, gateways and hotspots. Is UPnP
Enabled? Yes/no/Unknown

Do you have a NAT error? If so, what is your NAT?

Any Error Codes you encounter:

What is your ISP(Internet Service Provider)?

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W:

X:

Y:

Z:

ID:

L:

Q:

T:

D:

S:

C:

Load falures are a problem in Reach.It happens in online multiplayer a lot.Keep trying.Also make sure all 3 consoles have the EXACT same maps.In other words be sure the other two consoles are updated with any recent changes you made on your primary console.