Achieve more Earn more (MS Rewards)

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hola AdairQ, Rewards has a part support, you will have to click on the link below, log into your account and fill out the form that is requested with your request.

https://support.microsoft.com/en-us/supportrequ...

Hello @carlhelpsI hope that you are doing well!

Thank you for reaching out to us here on the forums regarding this situation.

I highly recommend following the troubleshooting steps here to fix the achievement issues:

Problems with Xbox One achievements and challenges | Xbox Support.

I hope this helps you out! wish you lovely day!

Kind regards

Stay safe, and happy gaming!

Hi Camp4US!

Can you tell me more about the issue, please? What device/platform are you using specifically?

Hi,

I had this issue a while ago.

Most often it helped when I was trying to claim the points several times in a row. If that didn't work I've tried again some hours later. But haven't had that issue for months.

Well here we are three weeks after achieve more earn more stopped working and the support assistant has closed the ticket, the problem is still there so the support assistant has done precisely nothing to assist in helping to find what the issue is! As I said in initial post I've tried everything i can think of from reinstalling the app to doing a full factory reset of the console and nothing has worked. Achieve more earn more still is not working for my account but I tried it on my partners account and it worked so I put my account onto my sons console and it didn't work on there either. As they've closed the original ticket I guess I'll be putting another one in tomorrow as the problem hasn't been fixed and the support assistant didn't really seem that interested in helping me get to the root cause of it either!