Achieve more. Earn more link broken.

Hi Countsmackula87,

This has happened to me a few times and you could try the following (most often works for me):

Before playing a game, load up the MS rewards app and select the show all button under featured offers. Click on the Achieve more. Earn more. tile. It should take you back to the main screen and not give you any points. Play your game, earn the achievement
and then return to the app and once again select show all under featured offers. Click the tile and and hopefully you will be taken back to the home screen with your awarded points.

I have also tried the above after I have unlocked an achievement but then chosen another game to play for an achievement)

Hope this helps you

Hello @carlhelpsI hope that you are doing well!

Thank you for reaching out to us here on the forums regarding this situation.

I highly recommend following the troubleshooting steps here to fix the achievement issues:

Problems with Xbox One achievements and challenges | Xbox Support.

I hope this helps you out! wish you lovely day!

Kind regards

Stay safe, and happy gaming!

Hi Camp4US!

Can you tell me more about the issue, please? What device/platform are you using specifically?

Hi,

I had this issue a while ago.

Most often it helped when I was trying to claim the points several times in a row. If that didn't work I've tried again some hours later. But haven't had that issue for months.

Well here we are three weeks after achieve more earn more stopped working and the support assistant has closed the ticket, the problem is still there so the support assistant has done precisely nothing to assist in helping to find what the issue is! As I said in initial post I've tried everything i can think of from reinstalling the app to doing a full factory reset of the console and nothing has worked. Achieve more earn more still is not working for my account but I tried it on my partners account and it worked so I put my account onto my sons console and it didn't work on there either. As they've closed the original ticket I guess I'll be putting another one in tomorrow as the problem hasn't been fixed and the support assistant didn't really seem that interested in helping me get to the root cause of it either!