Acheivments missing, Gamerscore lowered

PyRossiter · May 6, 2019

Today i logged in to see that my gamerscore of just over 100,000 is now just under 60,000. After looking through my achievements i see that most of the games I've played recently, if not all in the last year, have been reduced down to zeros. If i go into
the games achievement list, it will show me all the ones i have unlocked but they dont seem to be going towards my gamerscore. Is this a bug? what can i do to fix this

:)

Keaton Martin

This helped me.. I was having trouble with gamerscore is glitched, I logged in and my gamerscore said zero so I power cycle my Xbox and now it's back

Onyx Is Here

Sorry to hear it. The first thing I would recommend is checking for any enforcement action on your account. You can do this by logging in to https://enforcement.xbox.com and click on the handshake icon. From there you can see if there is an action on
your account for a gamerscore reset.

If there is not then it may be a glitch. You could try deleting your gamertag, powercycle the console by holding the power button on it for 10 seconds till it shuts down then redownload your gamertag when you restart to see if that helps.

Blind Rage

As Widget has stated, I have heard of this happening before and eventually correcting itself. However, I have also read that earning another achievement, or more will fix the count as well.

Jurgen1488

Try to wait a few days, it will probably be updated again to your account and you will have the achievement counted and Gamerscore correct.

Widget1979

I've heard of this happening to a friend of mine a while back. He said it came good a few days later. So by all means, as Onyx said, it may fix it sooner, but yeah, might be just a wait it out type deal. Hope you get it sorted mate, nothing worse than
achieving those milestones of gamer points only to have it disappear. Good Luck!!

Acheivments missing, Gamerscore lowered