Account

Discus and support Account in XBoX on Consoles to solve the problem; I have an xbox one and an xbox 360, Ive had my 360 since 2013 and ive used the same account ever since. I got an xbox one in december 2020, and ever... Discussion in 'XBoX on Consoles' started by HyperHFrosty, May 8, 2020.

  1. HyperHFrosty
    HyperHFrosty Guest

    Account


    I have an xbox one and an xbox 360, Ive had my 360 since 2013 and ive used the same account ever since. I got an xbox one in december 2020, and ever since then i couldnt connect to xbox live on my 360, but everything is perfect on my one. It tells me to
    sign in again, but when i do it says my password is wrong. I know its not wrong because ive been testing it on microsoft.com and have even reset it twice and it still says its wrong. I signed into my old account on another email and it worked but i try on
    my main account and still says the password is wrong. Today i deleted my main profile on my 360 and tried redownload it because i thought it would solve the problem, but it hasnt worked. I still have full access on my one and can even sign in and out perfectly.
    I suspected it wouldnt work because i have two accounts on one email so i deleted the second account from my 360, its not gone, i just deleted it on only the 360. I cant figure anything else out. I tried to solve this out on my own but now ive lost complete
    access from my accounts on my 360 and i really want to play games on my 360 with my xbox gold account. Please help.

    :)
     
    HyperHFrosty, May 8, 2020
    #1
  2. andersonpassos Win User

    Microsoft account account

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    the form recovery process is not immediate and requires waiting for microsoft evaluation, and is the safest way to get the account back.

    https://support.microsoft.com/en-us/account-bil...
  3. Smwutches Win User

    Account

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  4. bowski477 Win User

    Account

    You should register your account in the country in which you are physically located.
  5. Mistress Sara Win User

    account

  6. Smwutches Win User

    account

    No. Once you're banned for something like that, the enforcement team will not unban you.
Thema:

Account

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