Account

Discus and support Account in XBoX Games and Apps to solve the problem; Why is it i'm registered under the age of 19 yet I can't upload a custom gamer pic, can someone help me. bd463ac5-830d-487e-a003-a4066a94a328 Discussion in 'XBoX Games and Apps' started by StarScream414, Sep 10, 2017.

  1. Account


    Why is it i'm registered under the age of 19 yet I can't upload a custom gamer pic, can someone help me.

    :)
     
    StarScream414, Sep 10, 2017
    #1
  2. leebroath
    leebroath Guest
    Accounts ?

    What does silver give you?

    Could I have done that with my wife's offline account today? Instead of making her Gold? Lol
     
    leebroath, Sep 10, 2017
    #2
  3. Accounts ?

    Guys, I've not bothered to search as I wouldn't even know quite where to start, so apologies if this is common knowledge already.

    My question is............

    I've already signed over my XBL account to the ONE, which works fine, but what I'm wondering is how do I get the kids and misses across from the 360 ?
    I'm the only one with a live account and the 3 other profiles where made on the 360.
    Whilst I was out MTB'ing today the "kids" wanted to play Zoo Tycoon, but since I have to ONE set up for face sign in they had a few problems, to the point where on my arrival home there were about 6 new accounts made in their attempts to sign in *Facepalm :facepalm:
    It's been so long since the other accounts were made on the 360 I can't even remember what processes were required.
    Do you need an email addy ?
     
    stellamandude, Sep 10, 2017
    #3
  4. Account

    Hi,

    If you can't upload a custom gamerpic even if your age is above 18, it may be due to an incorrect configuration of your Xbox account's privacy settings. To isolate your concern, we'd like to know if you're getting any error messages when you try to upload
    a custom gamerpic.

    In the meantime, we recommend updating your account's privacy settings. Here are the steps:

    1. Go to Xbox.com and sign in with your Microsoft account.
    2. Under My Xbox, select Profile.
    3. Select Privacy settings. Due to the secure nature of these settings, you may be asked to enter a security code that we’ll send to the alternate phone number or email address previously saved to your account.
    4. Select the account you want to look at.
    5. Review the settings currently in place and update those you want to change.
    6. Save your changes on each tab before moving on to the next.

    We also recommend checking if the Xbox app version that you're using is up-to-date. To do so, kindly visit this

    link
    and follow the steps on how to verify that you have the latest version of the Xbox app.
     
    Catherine Cus., Sep 11, 2017
    #4
  5. Ive tried all that and still nothing and no error code
     
    StarScream414, Oct 29, 2017
    #5
  6. Wilfred Mac
    Wilfred Mac Guest
    Hi,

    We would like to verify if you are still having this issue until now.

    We'll be waiting to your reply.
     
    Wilfred Mac, Nov 2, 2018
    #6
  7. andersonpassos Win User

    Microsoft account account

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    the form recovery process is not immediate and requires waiting for microsoft evaluation, and is the safest way to get the account back.

    https://support.microsoft.com/en-us/account-bil...
  8. Smwutches Win User

    Account

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. bowski477 Win User

    Account

    You should register your account in the country in which you are physically located.
  10. Mistress Sara Win User

    account

  11. Smwutches Win User

    account

    No. Once you're banned for something like that, the enforcement team will not unban you.
Thema:

Account

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