Account won’t let me change password

Chris Gibbar · Oct 2, 2023

Hi there,

Today when I tried logging into my Xbox account, it had me enter my Microsoft password, verify, and change the password.

When I had to repeat the password it said services were unavailable and for me to try again later. Nope. Still will not work. If anyone has advice, please share it with me.

Chris.

:)

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

You can try rest password or login from using different devices and different web browsers. I hope this helps resolve your query.

steeledwand7664

When you go to sign into your account on your console and it asks for the new password and you put in the new password is it saying the password is incorrect? or what is it saying?

Are you sure you changed the password for your MS account that is attached to that xbox profile?

You can double check by trying to sign into your account at account.xbox.com and it should bring up the xbox profile with the same gamertag as which is on your xbox.

If not that means your signing into a different profile.

jasonvabeach80

Wish it did ive done that twice now and like i said tried to do the forgot password but letters you need to answer to reset password you can barely read and when you can and enter them correctly it still says it doesnt match the picture but thanks for
trying

DrifterX22

Make sure the account is signed out. Do a full power down by holding the button for 8-10 seconds, remove power cord for 30 seconds. Insert the power cord and turn the console on so it will have to re-sync your account when you sign in.

Sam Thompson3

I have an Xbox account connected to my email address which has nothing to do with me and I would the Xbox account deleted please. I have tried on the app but it won’t let me do it. I have already changed my password so the person who made it cannot access it but I would like it gone.

Account won’t let me change password