account wasn't found

Hi Evya! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out.

Kindly try to sign in to that specific Microsoft account on account.microsoft.com to see if you will be able to access it on the web browser.

Check your payment and billing > Order History if it's the right account.

Keep your account signed in and try to connect it to your computer.

Please take your time and let me know if it works.

Best Regards,
Darhyl

Hello,
I replied to you and said that what you told me to do didn't work, and you still haven't replied yet.
In the meantime almost a month passed since then.
I would like you to answer me please.
Thank you,
Evya.

Hi Evya! I'm more than happy to help you! I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out. Kindly try to sign in to that specific Microsoft account on account.microsoft.com to see if you will be able to access it on the web browser. Check your payment and billing > Order History if it's the right account. Keep your account signed in and try to connect it to your computer. Please take your time and let me know if it works. Best Regards, Darhyl

Hello.

I tried what you asked me to try but it doesn't work but still can't get in.

I tried a method that use a child with a age restriction to download a game that he can't to get a mail but it show me account that I don't recognize.

There wasn't a code. It was auto put on and should be found on your account, in-game Halo.

that wasn't my email, that was the extra email found on my account and i deleted it, i will contact support right ow.