Account was used to buy 3 15£ giftcards and I get no help from xbox support

Discus and support Account was used to buy 3 15£ giftcards and I get no help from xbox support in XBoX Accessibility to solve the problem; I received 3 emails on 3rd Feb 2023 saying I had made 3 purchases which I did not make and I asked xbox to help me they refused, so much for online... Discussion in 'XBoX Accessibility' started by khilan verma, Feb 7, 2023.

  1. khilan verma
    khilan verma Guest

    Account was used to buy 3 15£ giftcards and I get no help from xbox support


    I received 3 emails on 3rd Feb 2023 saying I had made 3 purchases which I did not make and I asked xbox to help me they refused, so much for online safety being such a big company and not checking properly, a verification check could have saved me 45£, was wondering whether you guys could help me find out which account used the gift cards as this is fraud and will be reported to the police

    :)
     
    khilan verma, Feb 7, 2023
    #1
  2. DeniqL Win User

    Account was used to buy 3 15£ giftcards and I get no help from xbox support

  3. DeniqL Win User

    Account was used to buy 3 15£ giftcards and I get no help from xbox support

    Oh, you have the purchases on you order history?
  4. khilan verma Win User

    Account was used to buy 3 15£ giftcards and I get no help from xbox support

    I've tried asking for a refund but since whoever purchased it using my account used the giftcards I cannot get refunded for this, that's what xbox customer service are saying
  5. khilan verma Win User

    Account was used to buy 3 15£ giftcards and I get no help from xbox support

    Yes, I've tried that one, thank you for your help btw
  6. khilan verma Win User

    Account was used to buy 3 15£ giftcards and I get no help from xbox support

    But since it was a purchase made from my account I'm entitled to that information, no?
Thema:

Account was used to buy 3 15£ giftcards and I get no help from xbox support

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