Account was hacked, email changed by hacker, want account back

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Finn, I am sorry to know that you have lost your account, in such cases the ideal is to make the account recovery by the account recovery form below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

If there is still a phone or alternate email address to the old account (which the hacker probably just changed the email address, and not deleted it), then you might be able to recover it. But if the hacker already changed the alternate email address or phone from the hacked account, than nothing can be done.

the hacked manage to delete the email i use for that microsoft account and changed his/her email as primary email,
and also hacker manage to remove my phone number from the account also.

so how can i prove its my account when hacker manage to delete my email use for the microsoft account and change all the my profile info??

Thank you for your reply Lumie,

I am currently using a new microsoft account but with the same email as my hacked account, I want to know if that will interfere with the process of recovering my hacked account as the email was the same. In most of the tools you have mentioned they are asking for the email you wish to recover but that is the same email I am using now so I am in a bit of confusion.

The hacker took my old account and changed the primary email of that so I have no idea of the email the hacker is currently using on my microsoft account.

I hope you understood my question.

Thanks in advance,

Nate

Hello I want to ask a question for the

Recover your account

What Microsoft account are you trying to get back into?

Do i put the email that was change by the hacker or the previous email?

Because im using the same email in this account so which email do I put?