Account was hacked email changed and original email removed. So account owner cant get...

Hey there!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your account being hacked. I am here to help.

Kindly follow the guidelines on how to recover your hacked account:

https://support.microsoft.com/en-us/account-bil...

You may also submit a request to recover your account via the account recovery web form:

https://account.live.com/acsr

If it doesn't work, please contact Microsoft Xbox Support as soon as possible. They have the right tools to investigate this issue properly and possibly recover your hacked account on their end. You can reach out to them through this link:

https://support.xbox.com/en-US/contact-us

Thank you for your kindness and understanding. I hope you have a great day!

Reference link: https://support.microsoft.com/en-us/account-bil...

We have done all this to death. Got nowhere. They dont think were giving them enough info. We really need verbal communication with someone

Thank you for your response.

I'm sorry to hear you're having trouble with the account recovery results and I totally understand where you are coming from as I have experienced the same before however in situations like this, the only best option is to contact Microsoft Xbox Support as they are the only ones capable of possibly recovering your hacked account on their end.

No worries, let me provide you with the steps on how to use the callback feature for verbal communication. Here's how:

Step 1 ----select Xbox One

Step 2 ----select see more Options then Subscription changes

Step 3-----select show contact options

Step 4 ----select request a call from support

Once they call, explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request a call from support as a contact option.

Have tried all this but gotten nowhere as they want info that has never been used with this account to verify the account. It would b helpful if you couring someone to sort it out as online just sends us round in circles

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My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account.

He deleted the original email of my account which is "*** Email address is removed for privacy ***" then somehow changed the account email to another one named
"*** Email address is removed for privacy ***" (These info is shown in first image, check attachments).
After doing so, he got raid of all my security stuff like verify phone number and email.He was clearly hacking my account. He literally deleted my original email of this account "*** Email address is removed for privacy ***", if he is not hacking this account, he has no need to do it...

I really need help!

"My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account."

You didnt actually give him the verification codes did you? If so this would've been what allowed everything else that happened afterwards to occur.