Account verification emergency

The "contact us" link does not work.

I really appreciate your effort but I need to speak with someone on the phone for this. I have been unable to even get a live chat going.

This is for the account *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, and there's literally no way for me to access. I've failed the identity check every single time and it's for me! The questions are not specific enough and I don't know whether the cards they're asking about were my mothers or mine and I don't even know if they're still in use.

I need to speak with someone about this because I'm caught in an endless loop.

Let's see, I'll leave you some tips so you can communicate directly with them.

Go to the Microsoft Support page that mentions you

Look for the option to contact Microsoft support

If you're having specific problems with an app, you can use Microsoft Support and Recovery Assistant. This wizard will guide you through a series of steps to help you resolve your issue.

If you need to manage or update Microsoft support requests, you can click “Manage all support requests” in the blue banner. The Manage Support Requests page includes filters for status, product, and severity to make it easier and faster to search for your cases.

Since the link does not work, friend, of course the link works, otherwise I would not put it in the answer, friend, you are having a problem that is beyond our control, therefore you should contact Microsoft direct support directly through that link, you can contact an advisor who will assist you via CHAT since this is a forum and we as independent advisors have not arrived until now, greetings and good luck dear!

Hello Nick N, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm so sorry you're going through this. Here are some steps you could follow to recover your Microsoft account:

Work Email: You will need an active email account that you can access. Microsoft will use this account to send you information about your request. You can use any active email account, even one that belongs to a friend or family member.

Recovery form: If possible, complete the form using a device you previously used to sign in to your account and in a location where you use that device and that Microsoft recognizes, such as your home or office. You can find the recovery form here: Account Recovery Form

Additional information: Gather as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better chance you will have of regaining access to your account.

Specific questions: Answer as many questions as you can as thoroughly as possible. If you're not sure, guessing is fine, wrong answers don't count against you.

Really the only thing you can do and what is recommended is that
We continue to insist with the Xbox team, explaining the situation in detail.
since they are the only ones who can help you because they do have access to
the accounts and we can see what possibly happened. . This forum is really not the
most appropriate medium to discuss your topic, especially since we, as players,
I don't have the tools to help you as it is a sensitive privacy and security issue.

Below I will leave you the link so you can contact Xbox technical support:
https://support.xbox.com/contact-us

Note: Remember that Xbox chat is open Monday to Friday from 9:00 a.m. to 5:00 p.m. meter. to 9:00 p.m. meter.

Sorry, the link works but it doesn't let me chat from there.

Try it yourself, it says chat is unavailable and it said the same thing to me yesterday, friend, dear,