Account unlocked

Discus and support Account unlocked in XBoX Accessibility to solve the problem; So I try unlocking my account and I put in all correct info but it says it’s not right but I got a pic of the account I have could I do that or someone... Discussion in 'XBoX Accessibility' started by Pz9thebest2943, May 15, 2022.

  1. Pz9thebest2943
    Pz9thebest2943 Guest

    Account unlocked


    So I try unlocking my account and I put in all correct info but it says it’s not right but I got a pic of the account I have could I do that or someone send a phone number to contact them

    :)
     
    Pz9thebest2943, May 15, 2022
    #1
  2. Georges C. Win User

    Account Unlocking

    Hello again, even to cancel the subscription you will need access to the account, if you can not access again, the ideal would be to cancel your credit card with your financial entity.
  3. JoshLambert5 Win User

    Account Unlocking

    I'm not looking to pass it on to another account, I am looking to cancel the subscription entirely.
  4. Georges C. Win User

    Account Unlocking

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Josh, when it says you can't sign in with your Xbox One account, does it display an error, any messages guiding you what to do?

    Can you also log in normally from the Xbox website on a PC?
  5. Ricardo Lechuga Win User

    Account unlocked

    If the reply was that is not right, you are missing some information, having an account picture is not a proof of the ownership of the account, you can follow the suggestions here to do it successfully

    https://support.microsoft.com/en-us/account-bil...
  6. Ricardo Lechuga Win User

    Account unlocked

    Hi Pz9thebest2943! My name is Ricardo an independent advisor ready to help you with this situation!

    You mean that you use the account recovery/reinstatement form and you received the answer that the information is not enough?
Thema:

Account unlocked

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