Account Tenure ship

Discus and support Account Tenure ship in XBoX on Consoles to solve the problem; My account should have gone from 3 to 4 years this christmas on my tenure ship. It didnt and I was wondering if somebody could help me with this.... Discussion in 'XBoX on Consoles' started by ChiefBaummer, Jan 5, 2014.

  1. ChiefBaummer
    ChiefBaummer Guest

    Account Tenure ship


    My account should have gone from 3 to 4 years this christmas on my tenure ship. It didnt and I was wondering if somebody could help me with this.

    :)
     
    ChiefBaummer, Jan 5, 2014
    #1
  2. Selture
    Selture Guest
    Account Tenure ship

    Does anyone know if you have to continuously buy Xbox membership so it doesn't run out to get a tenure? Because I've had membership since January of 2014 and stopped it for like a month or two when I Quit then continued it to now. So it would of been my
    first year this January. Just wondering.
     
    Selture, Jan 5, 2014
    #2
  3. TheStMichel
    TheStMichel Guest
    TheStMichel, Jan 5, 2014
    #3
  4. T0YPIGG
    T0YPIGG Guest

    Account Tenure ship

    My tenure is not showing at all sense last update on Xbox1 I plug up my 360 my 12 year tenure ship is showing but not on Xbox1 already deleted my account 4 times did a hard shut off unplug even plug up my 360 did all the verification codes from support
    teams an over a hr on the phone no one seems too know how too solve this issue where is the real computer geeks too help
     
    T0YPIGG, Dec 20, 2014
    #4
  5. This is due to the xbox gold outage that happened on 13th March 2014. Some members accounts switched to silver for a few hours.

    The fact that you can see it on your 360 proves that it is still there, don't despair.

    The tenure is held on your xbox and your account so it IS safe.

    The xbox team are looking into it.

    Regards

    Virgo
     
    OriginalVirgo, Dec 21, 2014
    #5
  6. T0YPIGG
    T0YPIGG Guest
    ive talked too 4 support teams that outage back in march shouldnt even have any affect this long on my tenure ship all my friends have theres an and anyone eles i play with .support teams say it has too be last update on xbox1 that was back in 12-3 14
    all this tenure ship come up missing from my profile .not back in march as you clame
     
    T0YPIGG, Dec 31, 2014
    #6
  7. R3NEG4D3
    R3NEG4D3 Guest
    My tenure just disappeared today. It shows nothing, was going on 7 years.
     
    R3NEG4D3, Jan 16, 2015
    #7
  8. Vz Bromas
    Vz Bromas Guest

    Account Tenure ship

    My tenure went from 5 to 2 a few years ago. It should be 8 right now. I have an online achievement unlocked with a date of 2007.
     
    Vz Bromas, May 3, 2015
    #8
  9. Hey there, Vz Bromas! The reason why your tenure would have changed is because it goes with the amount of total time you have had Gold on your account, not how long you've had your account. If there were any times that you had a free account, that time does
    not count towards your tenure. This thread is over a year old originally. If you believe that your tenure is still incorrect, please check out
    commerce.microsoft.com for your subscription history and post a new thread detailing what that is, along with troubleshooting you've completed. This way our community can get you the individual support that works
    best on the forums. Account Tenure ship :)
     
    Misses Quinzel, Oct 31, 2018
    #9
  10. Vz Bromas Win User

    Account Tenure ship

    My tenure went from 5 to 2 a few years ago. It should be 8 right now. I have an online achievement unlocked with a date of 2007.
  11. T0YPIGG Win User

    Account Tenure ship

    ive talked too 4 support teams that outage back in march shouldnt even have any affect this long on my tenure ship all my friends have theres an and anyone eles i play with .support teams say it has too be last update on xbox1 that was back in 12-3 14
    all this tenure ship come up missing from my profile .not back in march as you clame
  12. OriginalVirgo Win User

    Account Tenure ship

    This is due to the xbox gold outage that happened on 13th March 2014. Some members accounts switched to silver for a few hours.

    The fact that you can see it on your 360 proves that it is still there, don't despair.

    The tenure is held on your xbox and your account so it IS safe.

    The xbox team are looking into it.

    Regards

    Virgo
  13. T0YPIGG Win User

    Account Tenure ship

    My tenure is not showing at all sense last update on Xbox1 I plug up my 360 my 12 year tenure ship is showing but not on Xbox1 already deleted my account 4 times did a hard shut off unplug even plug up my 360 did all the verification codes from support
    teams an over a hr on the phone no one seems too know how too solve this issue where is the real computer geeks too help
  14. Misses Quinzel Win User

    Account Tenure ship

    Hey there, Vz Bromas! The reason why your tenure would have changed is because it goes with the amount of total time you have had Gold on your account, not how long you've had your account. If there were any times that you had a free account, that time does
    not count towards your tenure. This thread is over a year old originally. If you believe that your tenure is still incorrect, please check out
    commerce.microsoft.com for your subscription history and post a new thread detailing what that is, along with troubleshooting you've completed. This way our community can get you the individual support that works
    best on the forums. :)
Thema:

Account Tenure ship

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